Job Description

Position Overview
The Business Analyst develops and designs system/data product solutions with the purpose of improving business efficiency and productivity. This role initiates the study and research of client business processes and requirements, information technology requirements, procedures or problems according to business needs. This role also analyses the feasibility of new systems and/or enhancements to existing systems.
The candidate should possess an analytical mind, and should be able to see interconnections with system solutions and usability. The candidate needs to adopt a systematic approach in handling ambiguous or complex issues, and actively discuss their perspectives to arrive at effective solutions.
Role & Responsibilities
Identify business needs

• Document needs and objectives, current operational procedures, issues
• Develop detailed user requirement documents
• Prioritise requests from multiple sources
• Propose prioritisation of user requests

Analyse systems

• Analyse systems/data products and processes to identify enhancement opportunities
• Guide documentation of specifications and interfaces between systems/data products
• identify system/data products deficiencies and performance gaps

Develop solutions

• Identify options for resolution of system gaps
• Align system design with the needs of the users
• Prepare solution design specifications
• Support the preparation of solution proposals
• Advocate technical compatibility and user satisfaction
• Conduct change impact analysis
• Document system enhancements and detailed specifications

Manage project implementation

• Develop test plans and test cases
• Prepare test data to satisfy user acceptance test scenarios
• Document post-test evidence of expected results or defects
• Implement a new system/data products
• Support Planning of project timelines and resources needed
• Apply project management tools and processes to ensure project is cost-effective
• Prepare project status reports for stakeholders
• Follow best practices and frameworks for project implementation

Vendor Management is an added advantage
Requirements

• Bachelor's degree in information technology or equivalent
• Minimum 8 years of experience in developing, implementing and maintaining IT systems
• Successful record of accomplishment in project management, user and vendor management and as a project lead for small to mid-scale projects
• Strong communications skills - written and oral
• Strong leadership and analytical skills and ability to work independently
• Experience in healthcare industry is an added advantage

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