Job Description

[What the role is]
To support team in development of effective services and initiatives in collaboration with Social Service Agencies (SSAs) and other key partners to meet the needs of service users. [What you will be working on] 1. Support development and management of new and existing services to meet gaps in sub-sectors:

• Support in data collection and management for funded programmes and key initiatives
• Support engagement of SSAs and key partners to understand national strategies and key services in the sub-sector
• Support in analysing the service landscape to identify key needs and gaps in the sub-sector
• Work with SSAs and other relevant stakeholders to develop programmes and initiatives that meet identified needs and gaps
• Assess funding proposals of new programmes in accordance with NCSS\xe2\x80\x99 service and funding priorities

2. Provide secretariat support to NCSS Services Committee

• Manage and provide logistics and secretariat support for monthly Services Committee meetings involving key stakeholders and external parties

3. Manage and provide support relating to IT systems:

• Support in helping partners and teams use or troubleshoot IT systems managed by NCSS
• Support management and oversight of system maintenance

4. Support growth of effective services

• Manage existing funded services
• Assess and evaluate initiatives and programmes implemented
• Advise SSAs on areas relating to service development and improvement
• Provide feedback and support to improve grant application and programme management workflow and processes
• Work with SSAs and other relevant stakeholders to refine service models and evaluation for approval

5. Division corporate administration

• Support team\xe2\x80\x99s tracking of budget utilisation
• Manage Director\xe2\x80\x99s calendar

[What we are looking for] Personal Competencies:

• Resilient
• Team player but also able to work independently
• Analytical; Think Critically
• Creative
• Good engagement and interpersonal skills

Skills & Knowledge:

• Project Management Skills
• Research and Basic Statistics Analysis
• Sector/Domain Knowledge