Job Description

SingaporeSolutions Engineering - PreSales /Full-time /HybridContentsquare is a digital experience analytics company dedicated to better customer understanding and making the digital world more human. We power more human experiences through understanding, action, and trust.Since our founding in France in 2012, we have grown to be a truly global team, representing more than 72 nationalities in offices around the world, including New York, Texas, Colorado, London, Paris, Rennes, Munich, San Francisco, Barcelona, Amsterdam, Tel Aviv, Tokyo, Singapore, and more.In 2022, we raised $600M in Series F funding. In 2023, we were recognized as a certified Great Place to Work in 5 countries. In 2024, Heap and Hotjar joined the Contentsquare Group, strengthening our analytics platform to provide a 360 view of users\' digital experience and to provide end-to-end service to the global market - from entrepreneurs and SMBs/growth companies to Enterprises.Do you want to learn, innovate and contribute your unique perspective to an industry leader? Join the team dedicated to bringing more human analytics to the world!Please Note: Scammers are posing as Contentsquare and Contentsquare team members. We\'ll never initially contact you via text or GChat, and never solicit money from you. Please visit our careers blog for more information.Are You\xe2\x80\xa6Excited by great technology?Curious with builds and codes?Seeking joy from helping people?Who enjoys presenting to customers, and helping them drive a value driven business outcome?If yes then read on\xe2\x80\xa6About the role:As a Solutions Consultant at Contentsquare, you will work alongside our growing team of Account Executives. If you are passionate about helping enterprise brands improve their digital experiences while being the technical advisor in a team of senior sales executives, this is the role for you!During the sales cycle, you will lead proof of concepts, demonstrating Contentsquare\'s ability to meet and exceed customer technical and business requirements, often in the customer\'s production environment. Aside from the day-to-day, you may also be asked to lead webinars, speak at conferences, and create public-facing training content. You will be our very own Contentsquare Evangelist!What you\'ll do:

• Lead Pre-Sales Engagements: Collaborate with sales teams to understand customer requirements and demonstrate Contentsquare\'s value proposition through tailored presentations, product demos, and proof of concepts.
• Technical Expertise: Provide deep technical knowledge and insights about Contentsquare\'s platform, including integrations, data flows, and analytics capabilities.
• Solution Design: Architect and design customized solutions to meet customer needs, leveraging Contentsquare\'s suite of products.
• Customer Advocacy: Act as a trusted advisor to prospects and clients, understanding their business challenges and positioning Contentsquare\'s solutions effectively.
• Collaboration: Work closely with Product, Engineering, and Customer Success teams to ensure smooth handover and implementation of solutions.
• Market Insights: Gather and share market and competitive insights to influence product roadmap and strategic sales approaches.
• Training and Enablement: Conduct training sessions and workshops for internal teams and partners to enhance their understanding and selling capabilities of Contentsquare\'s solutions.
• Event Participation: Represent Contentsquare at industry events, webinars, and conferences, showcasing thought leadership and technical acumen.

Qualifications:

• Experience: Minimum 5 years of experience in a presales, solutions consulting, or related customer/business facing technical role within the SaaS industry.
• Technical Skills: Proficiency in web and app technologies, including HTML, CSS, JavaScript, and APIs. Proficient in understanding at least the concepts of Apps framework. Familiarity with data analytics and visualization tools.
• Domain Knowledge: Strong understanding of Martech space, digital experience analytics, customer journey mapping, and UX and customer journey optimization.
• Product Expertise: Experience with product analytics platforms, experience analytics, or customer experience platforms.
• Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
• Problem-Solving: Proven ability to analyze complex customer requirements and design effective solutions.
• Customer Focus: Demonstrated success in building and maintaining strong customer relationships, with a focus on customer satisfaction and success.
• Team Player: Collaborative mindset with the ability to work effectively in cross-functional teams.
• Education: Bachelor\'s degree in Computer Science, Engineering, or a related field. Advanced degree or relevant certifications are a plus.
• Language Skills: Proficiency in English; additional Asian languages are an advantage.
• Travel: Willingness to travel across the Asia region as required for customer engagements and events.

Why you should join Contentsquare:\xe2\x96\xaa\xef\xb8\x8f We\'re humans first. We hire dedicated people and provide them with the trust, resources and flexibility to get the job done\xe2\x96\xaa\xef\xb8\x8f We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits\xe2\x96\xaa\xef\xb8\x8f We are a fast-growing company with a track record of success over the past 12 years, yet we operate with the agility of a startup. That means a huge chance to create an immediate and lasting impact\xe2\x96\xaa\xef\xb8\x8f Our clients, partners and investors love our industry-leading productTo keep our employees happy and engaged, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are a few we want to highlight:\xe2\x96\xaa\xef\xb8\x8f Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year\xe2\x96\xaa\xef\xb8\x8f Work flexibility: hybrid and remote work policies\xe2\x96\xaa\xef\xb8\x8f Generous paid time-off policy (every location is different)\xe2\x96\xaa\xef\xb8\x8fImmediate eligibility for birthing and non-birthing parental leave\xe2\x96\xaa\xef\xb8\x8fWellbeing and Home Office allowances\xe2\x96\xaa\xef\xb8\x8fA Culture Crew in every country to coordinate regular outings such as game nights, movie nights, and happy hours\xe2\x96\xaa\xef\xb8\x8f Every full-time employee receives stock options, allowing them to share in the company\'s success\xe2\x96\xaa\xef\xb8\x8fWe offer many benefits in various countries -- ask your recruiter for more informationWe are a 2024 Circle Back Initiative Employer - we commit to responding to every applicantContentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.Your personal data is used by Contentsquare for recruitment purposes only. Read our Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal .Your personal data will be securely stored in our hosting provider\'s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

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