Job Description

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Sr. Project Manager

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Position Summary

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The Sr. Project Manager will serve as the primary interface between the AT&T Consulting Team, the AT&T Account Management team, the AT&T Consulting Team, other AT&T Teams, the customer's teams, and customer-approved third parties on the assigned projects.

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The Sr. Project Manager will work on a range of AT&T Consulting engagements (as per the requirements of the team), helping to deliver complex, time-restricted engagements across the region.

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Scope of Work to Be Performed

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The Sr. Project Manager:

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Must ensure customer requirements are met by applying standard (i.e., Project Management Institute [PMI]) project management principles, supported by knowledge of ordering, provisioning, and installation processes for both AT&T products and its suppliers.

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Must work with the standard AT&T Project Management Framework and deliver products and solutions according to AT&T Project Management best practices.

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Will work under extremely challenging timeframes and pressure to meet customer deadlines.

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Will proactively resolve issues that challenge project schedule, scope, cost, or quality and must manage changing needs and priorities of the customer or AT&T.

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Will maintain identified, standard, and formal project documentation and will prepare executive overviews as necessary.

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Will perform the following:

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Discussing complex scope, issues, and analysis;

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Taking minutes of meeting discussions;

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Recording the actions and outcomes; and

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Communicating them all to the appropriate audience.

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Key Responsibilities

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Directing the completion of activities to ensure complete success of delivering service to the customer, including:

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Architecture design

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Engineering

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Change control

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Operations acceptance

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Managing all aspects of the end-to-end delivery of services to the customer as defined by the program structure

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Ensuring on-time delivery of all needed documentation, building close relationships with other teams on the project and program

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Developing and maintaining the project plan, migration plans, and all associated documentation

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Delivering across multiple verticals and technology vendor solutions

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Maintaining the Risks, Issues, and Actions Log

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Directing security and/or network teams' daily activities in accordance with the agreed project plan

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Required Skills

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Required Experience
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At least 25 years in the IT industry

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At least 15 years as a project manager or service manager

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At least 3 years as a program manager, preferably with both Enterprise and System Integrators experience

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General Abilities
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Excellent customer interfacing skills and first-rate interpersonal skills required to work with other departments and/or subsidiaries and the customer to develop timelines for project deliverables

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Ability to consistently demonstrate a level-headed approach, calmness, and a can-do attitude

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Creative problem-solving skills and ability to offer alternatives that are customer-focused, strategic, and profitable for AT&T

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Current project management certification (e.g., PRINCE 2 or Project Management Professional [PMP])

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Fluency in reading, writing, and speaking English

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Business-level reading, writing, and speaking proficiency in one (1) or more of the following languages:

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Mandarin simplified

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Cantonese simplified

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Japanese

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Spanish

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Portuguese

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Proficiency in Microsoft Excel, Word, Project, and PowerPoint

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Ability to multitask and work independently with minimal supervision in a non-structured environment

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Taking a leadership role and experience in managing resources across multiple time zones

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Excellent verbal and written communication skills

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Being a self-starter with the ability to work in both a team environment and a standalone role

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Working independently with minimal supervision

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Having confidence to address senior management and notify them of outages in critical situations

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Good experience in working within a change control-oriented environment

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Solid knowledge of testing strategies and defining acceptance criteria

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Experience in managing large teams of technical and non-technical personnel

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Extensive proven delivery in global deployment of network and/or security-related projects

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Specific Technical Skills
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Experience in cloud application migration, specifically Sage ERP software or similar, with expertise in managing the migration from AWS to Azure

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IT related Bachelor of science or Bachelor of arts degree

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Desired Skills

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Current Information Technology Infrastructure Library (ITIL) Foundation Certification or relevant experience

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1+ years' experience in working on global security deployments

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Understanding of security terminologies, frameworks, and processes

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1+ years' experience in delivering Unified Communications platforms and Managed Services and/or Mobility solutions

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1+ years' experience in service management delivery

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Program management experience

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History of managing both:

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3+ large transformation programs (each delivering multiple streams)

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2+ direct project manager reports

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1+ years' experience in providing executive dashboards and reporting using both automation and efficient approaches

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Weekly Hours:

40

Time Type:

Regular

Location:

Singapore
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.