Job Description

Singapore, SingaporeCompany: Singtel GroupWho we are:NCS Dojo drives learning across NCS. We design, develop, and deliver leadership and other competency development programmes for colleagues across the organization, working with learning partners, and across different channels both in-person, as well as virtual ones. We also curate and develop a range of NCS owned content for self-paced learning.Our NCS Dojo team is growing to meet the growth and learning needs of the organisation in Singapore and regionally.NCS headquartered in Singapore, is a member of the Singtel Group and a leading IT professional service organization in the APAC region, advancing communities through partnering with governments and enterprises, bringing people together to make the extraordinary happen.What you\'ll do:Collaborating with Dojo Programme Managers, you will assist in executing learning operations to deliver an outstanding learning experience for course participants. Activities will include:Procurement

• Onboard vendors into NCS procurement system
• Obtain approvals and issue purchase orders
• Check and verify invoices through automated processing system
• Negotiate terms and conditions to finalize vendor contracts
• Manage asset such as software licenses, etc

Programme Delivery

• Coordinate the compilation of Dojo course schedules in collaboration with Programme Managers
• Room bookings at NCS Hub (including three training rooms)
• Organise food and refreshments
• Liaise with NCS Hub Facility Management to ensure daily operational readiness and classroom setup
• Source and book external learning venues, primarily in hotels, and manage on-site logistics

Budgets and Reporting

• Monitor expenses to ensure Dojo stays within approved budget
• Monitor and report on usage of learning assets, e.g. Zoom, Mentimeter, Adobe, SuccessFactors, etc.

Dojo Offshore Operations Team in Chengdu, China

• Supervise two colleagues responsible for invoice processing and respond to helpdesk queries
• Improve existing processes and create new processes to transfer suitable operational tasks from Singapore.

Who you are:

• Energised by learning
• Creative and a problem solver
• A team player with strong communication skills
• Service oriented
• Versatile and flexible: comfortable both in handling administrative tasks and engaging in-person

What education and experience you have

• Degree or Diploma, and IHRP certification is preferred
• About 5 to 7 years working experience
• Experience working in IT and/or professional services industries will be a plus
• Having prior experience in learning operations will be advantageous

Singtel