Manage the planning process to ensure all daily operation activities are executed and met according to the customer\xe2\x80\x99s SLA
Frequently review, align and keep immediate Superior updated with information on operational issues and performance indices, such as customer profile, operating procedures etc.
Responsible for daily documentations for Ocean Export / Import Operations and ensure shipments are properly handled and the needs of customers are met
Liaise / coordinate with carriers / freight forwarders / vendors for outbound / inbound shipments
Attend to email correspondence with customers & overseas agents
Co-ordinate and timely processing outgoing DO and shipment documentation
Monitor shipment and liaise with vendors/forwarders
Responsible for daily documentations for Ocean Export / Import Operations and ensure shipments are properly handled and the needs of customers are met
Liaise / coordinate with carriers / freight forwarders / vendors for outbound / inbound shipments
Attend to email correspondence with customers & overseas agents
Co-ordinate and timely processing outgoing DO and shipment documentation
Monitor shipment and liaise with vendors/forwarders
Other ad-hoc assignments as assigned by reporting supervisors
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