Processing and coordinating of orders, product returns/replacements, product warranties primarily in the SAP tool including:
o processing order confirmation to customers, o ordering to vendors, o monitoring cargoes readiness, o coordinate with freight forwarder for shipment arrangement, o fulfilling deliveries to customers, o and issuing timely invoices in accordance to procedures and guidelines set by organisation
Attending to customer\'s order status enquiries in a prompt manner.
To be proactive and update sales personnel-in-charge on customer delivery problems.
Housekeeping of system (SAP) documents within the policies and development set-out in the monthly logistics report including key figures in billing due lists, open purchases and open job orders.
Preparation of export-related documents and shipping documents in accordance to local regulations and export control requirements where applicable, letters of credit, and certificate of origin, etc
Liaise with suppliers and establish the necessary and correct procedure to handle different logistics requirements and obtain proper documentation from suppliers
Ensure compliance with authorization guidelines.
Special projects or tasks may be assigned where applicable.
Qualifications: * Possess at least a Diploma or equivalent in Supply Chain or Logistics, Business Administration or equivalent.
Analytical and able to problem solve independently
Meticulous and resourceful.
Analytical and able to problem solve independently
Proficient in Microsoft Office Applications
Prior experience in SAP SD and/or MM module(s) will be a plus
Prior experience in a similar role is highly advantageous.
Kang Abelene Marianne Mrs Rozario Abelene Marianne
EA License No.: 02C3423 | Personnel Reg No.: R2089914
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