Job Description

Job Summary Are you ready to take your skills to the next level and make a real impact?
IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products.
Global Operations: Ensuring excellence in execution--from procurement to supply chain and reliability--delivering quality, safety, efficiency and sustainability across the value chain.
The role is based in Nucleos, Singapore (hybrid). Be part of an agile, collaborative, and strategic team where together we can achieve greatness and make a real impact. Your potential is our inspiration.
Where You'll Make a Difference

• Act as the primary liaison between Customer Service, Planning, Quality, 3PL warehouses, and freight forwarders to ensure smooth logistics operations.
• Support day-to-day activities of external 3PL warehouses, including SAP transactions, order processing, and preparation of shipping documents for intercompany, customer, and sample orders.
• Monitor operational processes, identify issues, escalate as needed, and provide effective solutions to maintain efficiency and accuracy.
• Troubleshoot SAP-related issues and assist with import/export customs matters, including Manufacturer's Cost Statement (MCS) applications with Singapore Customs and timely submission to brokers.
• Execute SAP transactions for material movements, relabeling, and inventory adjustments.
• Manage logistics performance metrics (KPIs) and verify 3PL service invoices for processing with Finance.
• Participate in and support projects focused on logistics process improvement and cost optimization.
• Handle customer complaints promptly and provide effective resolutions to maintain service quality.

What Makes You the Right Fit

• Diploma in International Trade & Business, and Logistics related course
• At least 2 years of experience in Logistics management with import and export exposure
• Excellent project management and analytical skills
• Good knowledge of MS Office tools, Salesforce, and HANA etc.
• Effective communication and negotiation skills with internal and external stakeholders.
• Highly collaborative and team player.
• Cross cultural awareness.

How Would You Stand Out?

• Proficiency in English and local languages.
• Solutions-driven and thrives under pressure.
• Experience in chemical industry MNC and SAP

Why Choose Us?

• Professional onboarding process
• Training opportunities
• Learning and development programs

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
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Skills Required