Job Description

Position Summary

This position is under sales support department working closely with internal / external customer and service provider on order fulfilment and shipment arrangement.

• Complete order management cycle from order receipt to shipment fulfilment and invoicing through Dynamics 365 system
• Liaising with Own retail store(s) and external business Partners on commercial matters including pricing, lead time, orders processing, deliveries, inventory management and general sales support
• Placing Purchase orders based on received sales orders and stock replenishment
• Ensure timely and accurate updates in system for effective follow up
• Coordinate deliveries with appointed warehouse and transport provider to ensure shipment are fulfilled in a timely manner
• Accurately update inbound receipt of goods into system
• Overseeing Singapore inventories at our 3rdparty warehouse and assisting own retail stores
• handle return order and resolve order / delivery issues
• Ad hoc duties as assigned
• Sharing of best practices with team members to optimize processes and achieve efficiency improvements

Background

• Possess good knowledge about distribution and logistics
• Excellent communication skills and administration skills
• Cheerful and outgoing personality with a high level of self motivation
• Result and customer oriented \xe2\x80\x93 very good understanding of internal and external customers\xe2\x80\x99 needs
• Able to work independently and Pro-actively
• Possess good scheduling and multi-tasking skills to meet deadlines
• Be organised, focused on quality and pay attention to details
• Good knowledge of Dynamics 365 ; MS Office products and other MRP systems
• Speak fluent English for handling English speaking people

Additional requirements :

Higher Secondary/Pre-U/A Level, Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma

3 years related working experience

Logistics / Sales Support Executive