Logistics Service Executive / Officer
Singapore, Singapore
Job Description
- Act as a contact person between the customer and the Company to ensure all parties understand the requirements and adhere to established timelines
- Provide customer service for the overall Order Fulfilment from Order creation until Order closure
- Creation of orders in OMS System and monitor inventory movement through WMS System
- Booking of Timeslots with Customer\xe2\x80\x99s Vendor and liaise with internal Operations Teams for the collection of the Products for Drumming
- Printing of Labels via customer\xe2\x80\x99s SAP System
- Monitor the Order progress of the Inbound activities with the Warehouse and Transportation Operations Teams and advise customer when required
- Monitor the Order progress of the Outbound activities with the Warehouse and Transportation Operations Teams and advise customer when required
- Ensure all customers\xe2\x80\x99 queries and complaints are investigated and resolved with Operations Teams
- Responsible to capture all the costs incurred for any Outbound, Inbound or Local Delivery/Collection Order in the System and closure with the Billing of an Order
- Other administrative tasks
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Job Detail
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Job IdJD1333020
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned