Job Description

Job Function

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Warehouse & Cold Chain Management

Job Summary

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The Logistics Supervisor - Warehouse and Cold Chain Management is responsible for supervision of general warehouse operations and activities. He/She is responsible for monitoring warehouse operations performance, quality and ensuring safe and efficient operation of goods and equipment.


He/She supervises the deliveries, asset management and transaction documentation process, and oversees the secure handling of goods. He/She also identifies opportunities for improvement within the warehouse operations.


He/She may be required to work in rotating shifts. He/She is expected to be vigilant, decisive, and possess effective communication skills. He/She is expected to conduct induction training and can be assigned to lead a team.

Job Responsibilities/Key Tasks(External)

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Business Administration Operations

Communicate requirements and activities to stakeholders Participate in values-based culture and a culture of accountability in the organisation Adhere to organisation's governance, compliance issues and reporting processes Adhere to organisation's data governance and protection processes Supervise teams at work Work with allocated resources Apply operational policies, standards and procedures Perform basic risk assessment Co-ordinate department's incident or crisis management initiatives

Business Process/Continuous Improvement

Plan continuous improvement activities and performance improvement strategies Analyse how different approaches may impact the problem-solving outcomes Analyse business requirements Implement advanced environmental protection policies and procedures

Safety and Health

Manage Workplace Safety & Health (WSH) activities to ensure team's compliance to requirements Perform safety and health risk assessment Determine areas of non-conformance to WSH standards Conduct WSH risk assessment to determine hazards Facilitate WSH solutioning discussions around suggestions to improve existing processes

Technology Application

Adapt latest technology to improve overall team operations Facilitate the use of technology or electronic tools and devices

Sales and Customer Service

Plan delivery of logistics products and services that meet customer requirements Monitor lapses in delivery of logistics services to customers

Transportation Operations

Resolve escalated customer relationship management conflicts

Warehousing, Cargo and Material Handling

Resolve warehouse operations quality issues Manage warehouse planning methods, warehouse storage and layout plans Implement warehouse security plans Monitor storage utilisation levels for various storage systems Organise the execution of operations according to different warehousing situations and contingencies Organise cargo-handling schedules to ensure timelines are adhered to Monitor warehouse and operational performance Manage methods and techniques used to handle dangerous goods Manage methods and techniques used to handle time and temperature-sensitive cargo Facilitate cargo consolidation activities Co-ordinate transhipment and transloading operations Facilitate stocktaking activities

Job Requirements

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Basic knowledge of SAP/Warehouse Management System (WMS) Proficiency in basic MS Office Applications Good team player, able to work well independently and in a team Fork Lift licence is preferred

Professional Qualifications & Relevant Experience

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GCE N/O Levels / NITEC * 3-5 years of relevant working experience in warehouse operations