Job Description

The Principal Supply Chain Analyst is responsible for planning, coordinating, monitoring, and analyzing various supply chain costs and key performance metrics. This role involves developing financial and service models, preparing business cases, and frequently presenting to Supply Chain leadership. The Principal Supply Chain Analyst utilizes analytic processes to support the entire supply chain team, including distribution, transportation, and inventory, to solve issues and assist project managers.Duties & Responsibilities

• Track daily shipments and support tracking inquiries.
• Provide support for any shipping inquiries and identify optimal shipping methods, shipment lead times.
• File access tickets for POP deliveries.
• Support requests for trade data and engage Client Trade Manager as necessary.
• Work closely with internal and external team to prepare shipping documents to support
• APAC shipments.
• Perform and support systematic tracking of inbounds, intercompany movement, transfers and provide guidance to resolve cases.

• Maintain accurate and timely daily reports
• Support analytical requests and monthly KPI reporting preparation

• Support RMA transactions and coordination with vendor.
• Coordinating Reverse Logistics shipments & support inventory review efforts to ensure high
• inventory accuracy and availability.
• Oversee the quality of work for control tower and clientxe2x80x99s vendors.
• Weekly internal (XFN team) and external meeting to keep operations on track with project timelines.
• Ensure processes compliance to clientxe2x80x99s policy

• Maintain work instructions and update vendors on process changes
• Review shipment failures and provide corrective and/or improvement suggestions
• Participate and document feedback for process or system testing

• Degree in business or Logistics related field
• Minimum 5 years relevant experience in freight forwarding, warehousing, supply chain, order fulfillment
• Able to work independently, be a good team player and comfortable with daily client facing
• Meticulous and fast learner
• Excellent process knowledge and sensitivity

Milestone Technologies