Job Description

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores - foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives. Up for an exciting new career?

We are seeking a talented and creative Loyalty Marketing Intern (APAC) who will be responsible for marketing campaigns and rewards partnerships for foodpanda\'s loyalty and rewards programme - panda rewards. She/he will work closely with the Lead, Growth Innovation APAC to develop and execute marketing campaigns to grow panda rewards across all APAC markets. The role is a mix of growth marketing and loyalty operations and will give you exposure in building a program from the ground up.

Responsibilities:

• Assist in the planning and execution of creative marketing campaigns across APAC\'s 11 markets to promote the Panda Rewards program and increase engagement while driving more incremental uplift for the business
• Conduct regular analysis of panda rewards\' performance across APAC markets and benchmarking of loyalty and rewards programmes by competitors to recommend innovative campaign ideas and improved product features
• Configure stamp cards for Panda Rewards, handle CX issues and partner markets on blockbuster campaigns to drive engagement and excitement
• Assist in the acquisition of new rewards and incentives to attract and retain customers
• Assist in producing performance reports for panda rewards, evaluating participation rates, purchasing behaviour and financial sustainability of the programme
• Work collaboratively with multiple stakeholders such as Design, Brand Marketing, Partnerships, Product, as well as growth teams at the local and regional level to optimise the overall user journey on the programme
• Prepare campaign performance reviews and regular updates to regional management and country leadership

Requirements:

• Final year undergraduate or graduates currently pursuing a Bachelor\'s degree in marketing, communications, business, or a related field are welcome to apply
• Experience or knowledge about social media marketing, earn and burn loyalty models and growth hacking will be an advantage
• Strong ability to manage stakeholders well via excellent written and verbal communication skills
• Highly analytical and structured in terms of thinking & willingness to get your hands dirty with data
• Some proficiency in SQL to conduct simple queries or a willingness to learn to do so
• Adept at creating engaging presentations based on in-depth data analysis and strong commercial insights
• Highly creative, innovative and willing to disrupt the industry; interest in social gaming will be a plus

What We Offer

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.

foodpanda is operated by the Delivery Hero Group (\xe2\x80\x9cDH Group\xe2\x80\x9d), the global leader in the food delivery industry, processing over 4 million orders daily, operating in 40+ markets, with over 25,000 employees and approximately 600,000+ restaurant partners worldwide.

Foodpanda