Job Description

[What the role is]

About the Transformation Office




LTA's Transformation Office is a dynamic team who sets the corporate strategy, catalyse and nurture transformation, and promotes risk stewardship, to ensure LTA is a people-centred and future-ready organisation.




The Leadership Enablement & Projects team, as part of the Transformation Office, plays an enabling and integration role whilst working closely with LTA leaders and colleagues, in areas ranging from organisation-wide Leadership Enablement and Corporate Performance initiatives to Transformation and Innovation projects.




We are seeking an enthusiastic individual to support the Leadership Enablement & Projects team within LTA's Transformation Office. You will mainly be working with the team on an organisation-wide transition to a new system, and support in the areas of user experience, communications and change management.

[What you will be working on]

The key responsibilities include but are not limited to the following:


Conduct user research activities (e.g. user interviews, user testing) and engage with internal s takeholders to understand their needs and requirements Document and analyse feedback from stakeholders into structured recommendations Develop front-end design based on user feedback, and prototypes for pilots in UAT and subsequent iterative developments Support internal communications on the upcoming changes Support the coordination and delivery of training workshops and clinics to onboard users

You

will also

support the team in other leadership p

rojects

/e

vents

(where

required

), including but not limited to:

Support digitalisation efforts for productivity and improved tracking of data and key performance indicators Coordinate evaluation surveys of leadership programme and analyse feedback Support other team projects / events as required

[What we are looking for]

Desired

Qualifications

,

Skills

and Attributes

Strong interest in UX/UI, including user research , stakeholder engagement and design Keen interest in learning new technologies and systems Good communication , analytical and interpersonal skills Proactive and adaptable approach to work Familiarity with Canva or Figma w ould be a bonus * As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment