Luxury Retail Sales Assistant (menswear / Up To $4k)

Singapore, Singapore

Job Description


Our client is one of Italy\'s most famous family driven enterprises and a world leader in luxury menswear. Founded in 1910, they are deeply grounded in history and craftsmanship, yet always at the forefront of contemporary innovation and style.Responsibilities:

  • Provide memorable luxury in-store customer service experience.
  • Demonstrate an entrepreneurial mindset in developing the business.
  • Consistently and effectively networks to attract new customers and develop a customer database.
  • Consults with customers to discover their needs by exploring customer preferences and occasions for which the customers are shopping.
  • Anticipate customers\' expressed and unexpressed needs and wants and respond appropriately to exceed customer expectations
  • Utilize company-provided (iPod/iPad) technology to offer a complete and integrated luxury experience.
  • Collates useful and accurate customer data and information in accordance with CRM procedures and guidelines.
  • Cultivates future customer connections (e.g. CRM after-sales activities including thank you notes and Follow-up phone calls.
  • Utilize CRM software as the primary tool for after-sales communication
  • Take ownership of resolving customer issues or complaints with empathy, while adhering to Zegna customer service policies such as alteration, damage, and repair, global return policies, etc
  • Drive and perform onsite audits of store physical inventory
  • Develop progressively in-depth knowledge of products, craftsmanship, fabrics, made-to-measure and style evolution whilst translating such knowledge into customer benefits.
Requirements:
  • Minimum GCE \'N\' Level or above
  • With sales experience preferably in luxury retail fashion, timepiece and any relevant industry.
  • Presentable, pleasant and outgoing.
  • Excellent customer service and interpersonal skills
Next Step:
  • Interested applicants may whatsapp Reuben +65 9898 0874 with your latest updated resume.
  • Alternatively, you may also email your resume to reuben.tan@adecco.com
  • Only shortlisted candidates will be contacted.
EA Personnel : Reuben Tan
EA License No: 91C2918
Personnel Registration Number: R1988600Reuben TanDirect Line: +65 6697 7799
EA License No: 91C2918
Personnel Registration Number: R1988600

Adecco

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Job Detail

  • Job Id
    JD1418709
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned