Must be willing to work at these 3 locations: - Marina Bay - Pasir Panjang - Newton
Role The Mailroom Specialist is a member of a team responsible for service delivery through efficient mailroom operations at an Iron Mountain customer site. It is paramount for the Mailroom Specialist to be able to provide a balance between efficiency and cost consciousness while delighting the customer by exceeding expectations.
Responsibilities
Deliver a great service and build strong trusted relationships with client
Deliver a range of mail services and support to the client with minimal or no supervision
Sort, distribute and collect mails, internal and external
Process both domestic and international couriers
Fill relevant details in distribution and shipping forms, providing accurate information to ensure that mails are delivered to the right locations and people.
Deliver internal and external tracked items
Adhere to mail delivery run schedules
Processing of unknown / ambiguous mail
Support ad-hoc document fulfilment project
Assist front counter desk for walk in clients
Handle mail related phone enquiries
Ad-hoc internal and external deliveries and pick-ups as required
Liaise with external mail vendors for collection / delivery arrangements
Ensure daily record keeping functions are completed and reporting information is maintained
Collaborate with the team to problem solve to ensure efficient service delivery to meet client\'s needs
Identify and implement opportunities for process improvement
All other duties as assigned by management
Job Requirements:
Minimum of 2-year experience in mailroom, courier service, logistics industry
(Applicants without experience will be considered for entry-level position)
Ability to carry at least 10kg of weight
Willing to be deployed across different sites on short notice
Excellent customer service and communication skills
Proven record working in a fast-paced and time sensitive environment with little to no errors
Able to manage multiple concurrent deadlines and responsibilities at once
Absolute team player, and look to enjoy working with a close-knit team
Attention to detail, responsible and organized
Basic computer literacy skills in MS Excel and Word
Willing to Overtime (OT) as per required
Acceptable to do cross-functional learning/job rotation as per Management\xe2\x80\x99s request
Willing to work at Marina Bay & Pasir Panjang & Newton
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.