Responsibilities Involve in one or more teams in supporting and maintaining systems, up and running smoothly
Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance to maintenance contractual agreement
Operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders
Perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures
Carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of equipment/module/component at sites and/or workshop
Liaison with procurement and equipment vendors
Perform 24/7 off-site standby for fault activation after office hours
Arrange and attend monthly meetings with customers
Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management
Provide solutions to technical problem associate with electronic systems
Perform MS Windows / Symantec patching or updating