Job Description

\xc3\x9cberGard Pte Ltd began its operations in 2009 to provide a one stop centre for research and development of Smart Security Control System and web enabled building facilities system. Leveraging on our experience and commitment, we have successfully developed the innovative product - Intelligent Key Lock Application System (iKLAS) and have won several numbers of contracts in the area of security system. MAINTENANCE SUPPORT COORDINATOR Responsibilities

• Organise the scheduling of maintenance service jobs and preventive maintenance works at customers\xe2\x80\x99 sites
• Provide customer service support to inform customers the details of scheduled maintenance works at their premises
• Oversee the maintenance contracts to ensure that expired and/or expiring contracts are renewed and endorsed by customers on a timely basis
• Prepare sales quotations and sales orders as well as sales invoices for maintenance contracts and service jobs
• Assist with the data entry works for service control forms submitted by technicians after service job or preventive maintenance is done
• Follow up with generation of invoices for ad-hoc service jobs and parts used to send out to customers
• Answering of phone calls and transferring calls to relevant parties
• Manage stock inventory for replacement parts held by maintenance support team
• Other ad-hoc jobs as required

Requirements

• Minimum Diploma in Business Studies or equivalent
• Minimum 2 years\xe2\x80\x99 relevant working experience
• Proficient in English and Chinese
• Good customer service skills
• PC proficient and well-versed in MS Office applications
• Preferably possess knowledge of Globe3 software
• Responsible, meticulous and able to work with tight deadlines
• Able to work independently with little supervision and be a team player

Please bring along testimonials and certificates. Job Types: Full-time, Permanent Salary: $2,000.00 - $3,000.00 per month Benefits:

• Health insurance

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Performance bonus

Work Location: In person