Job Description

Happy Monday! We\'re now #hiring for the role of Maintenance Team Engineer with one of our clients and you might know someone who wants to be hears about it. If you\'re keen, kindly connect with me via Linked-In message for further information or send in your resume to sanmei.aw@adecco.com. Feel free to share if you know of anyone who may be interested! #adecco #IT #singapore #technology #infrastructure #information #system #network #digitaltransformation #digitalization #cybersecurity #cloud #data #iot #solution #architect #software #techhiring #techcareers #techjobs #permanentjobs #fulltime #jobs

Happy Monday! We\'re now #hiring for the role of Maintenance Team Engineer with one of our clients and you might know someone who wants to be hears about it.

If you\'re keen, kindly connect with me via Linked-In message for further information or send in your resume to sanmei.aw@adecco.com. Feel free to share if you know of anyone who may be interested!

#adecco #IT #singapore #technology #infrastructure #information #system #network #digitaltransformation #digitalization #cybersecurity #cloud #data #iot #solution #architect #software #techhiring #techcareers #techjobs #permanentjobs #fulltime #jobs

Adecco is partnering with innovative technology and and they are looking for Maintenance Team Engineer to join the Team! A great opportunity to work with the company who value diversity, lifelong learning and individual development.

Responsibilities:

• Provide technical support to customers via Phone, Chat, Email and onsite support
• Support handling will be 7x24 and rotating shift is required
• Diagnose faults and troubleshoot technical issues
• Communicate complex technical concepts in layperson\'s terms
• Managing and interpreting customer requirements - listening to clients and using astute questioning to understand, anticipate and exceed their needs
• Coordinate with other Technical Support team members to escalate cases with unresolved issues to respective product vendor
• Maintain a close-loop with the product vendor to identify and support new product solutions based on direct and indirect prospect feedback as well as security industry trends.
• Any other ad-hoc duties as required or assigned
• Continuous Learning in IT industry, particularly new security products and solutions.

Requirements:

• IT or relevant discipline
• 1 years+ technical experience, preferably in onsite technical support
• Experience with cybersecurity solutions deployment is preferred
• Basic networking and networking deployment is preferred
• Proficiency in English and strong communication skills particularly over the phone and with email
• Ability to work individually and within a highly collaborative team setting.
• Highly motivated, fast learner, passionate to learn new product solutions and technology.

Next Step:

• Prepare your updated resume please include detailed past working experiences in point form, an executive summary about yourself in terms of experience, expertise, key achievements & highlight and your current & expected package.
• Apply through this application or send your resume to

. We regret to inform only shortlisted candidate will be notified.

Aw San Mei
Direct Line: 8114 0688
EA License No: 91C2918
Personnel Registration Number: R22107719

Adecco