Job Description

Credit Suisse is a leading global wealth manager with strong investment banking capabilities. Headquartered in Zurich, Switzerland, we have a global reach with operations in about 50 countries and employ more than 45,000 people from over 150 different nations. Embodying entrepreneurial spirit, Credit Suisse delivers holistic financial solutions to our clients, including innovative products and specially tailored advice. Striving for quality and excellence in our work, we recognize and reward extraordinary performance among our employees, provide wide-ranging training and development opportunities, and benefit from a diverse range of perspectives to create value for our clients, shareholders and communities. We are Credit Suisse.

We Offer
Join us in an engaged and mission-critical role in Major Incident Management within the multi-vendor Network Services team. Your responsibilities include representing Network Services and facilitating recovery from incidents through engaging dedicated teams, ensuring clear and consistent communication, and escalating as needed to promote the required awareness. You will also be expected to be actively involved in post incident and problem management processes to ensure ongoing improvement of the service. We offer a strategic opportunity to work closely with IT leadership and the larger Major Incident Management team, which allows you to work with a large variety of stakeholders and make a real impact in terms of quick incident resolution and management.
Your future colleagues
We are building up a small and dynamic team based in India and Singapore that will collaborate very closely with the wider Network Services teams. Major Incident Management is a critical function within IT enabling all major incidents to be handled in an efficient and effective manner to minimize regulatory, reputational, financial and operational impact to the bank and reduce time to restore business services.
We are a department which values Diversity and Inclusion (D&I) and is committed to realizing the firm's D&I ambition which is an integral part of our global cultural values.

You Offer

N/A - pending TWWW agreement

Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success.