The work location is at Tampines. This is a 12-mths contract role.
To handle daily processing/data input of customer requests on timely and accurate basis.
Process/perform data entry for all verified requests on timely and accurate basis. * Check and ensure all input performed by the Maker are accurate on the same day via online system check/online system approval.
Escalate exception cases to Team Lead promptly.
Attend to enquiries on processing status of customer request/any issues pertaining to the request handling.
Observe and comply with documented policies/procedures and regulatory requirements (e.g. Banking Secrecy, Anti-Money Laundering etc).
Perform any ad-hoc assignments given by the Line Supervisor/Team Lead/Head of Department. * Contribute and provide feedback to Line Supervisor/Team Lead on process related issues and give suggestion for improvement