Maker And Checker, Account Services, Go&t (6 Mths Contract)

Singapore, Singapore

Apply Now

The work location is at Tampines. This is a 6-mths contract role.

To handle daily processing/data input of customer requests on timely and accurate basis.
Process/perform data entry for all verified requests on timely and accurate basis.

Check and ensure all input performed by the Maker are accurate on the same day via online system check/online system approval.
Escalate exception cases to Team Lead promptly.

Attend to enquiries on processing status of customer request/any issues pertaining to the request handling.

Observe and comply with documented policies/procedures and regulatory requirements (e.g. Banking Secrecy, Anti-Money Laundering etc).

Perform any ad-hoc assignments given by the Line Supervisor/Team Lead/Head of Department.

Contribute and provide feedback to Line Supervisor/Team Lead on process related issues and give suggestion for improvement
Service Level Agreements (SLA) - Completes processing of daily requests within agreed SLAs with Business Units
Defects - Achieves zero human error and operating losses
Customer Service - Achieves zero customer complaints/ negative feedbacks
Fully conversant with process/ SLAs/ regulatory requirements

*LI - Sandra

Qualifications
-

eFinancialcareers

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.