Maker And Checker, Account Services, Go&t (6 Mths Contract)

Singapore, Singapore

Job Description


The work location is at Tampines. This is a 6-mths contract role.

  • To handle daily processing/data input of customer requests on timely and accurate basis.
  • Process/perform data entry for all verified requests on timely and accurate basis.
  • Check and ensure all input performed by the Maker are accurate on the same day via online system check/online system approval.
  • Escalate exception cases to Team Lead promptly.
  • Attend to enquiries on processing status of customer request/any issues pertaining to the request handling.
  • Observe and comply with documented policies/procedures and regulatory requirements (e.g. Banking Secrecy, Anti-Money Laundering etc).
  • Perform any ad-hoc assignments given by the Line Supervisor/Team Lead/Head of Department.
  • Contribute and provide feedback to Line Supervisor/Team Lead on process related issues and give suggestion for improvement
  • Service Level Agreements (SLA) - Completes processing of daily requests within agreed SLAs with Business Units
  • Defects - Achieves zero human error and operating losses
  • Customer Service - Achieves zero customer complaints/ negative feedbacks
  • Fully conversant with process/ SLAs/ regulatory requirements
*LI - Sandra

Qualifications
-

eFinancialcareers

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Job Detail

  • Job Id
    JD1257884
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned