Management Executive (ops & Services)
Shenton Way, Singapore, Singapore
Job Description
Job Responsibilities:
- Achieve operational goals and key performance indicators that are aligned to the organization\'s overall strategic objectives
- Serve as the public relations front for the centre by planning, executing and maintaining an effective communication programme via the carious channels, eg; dialogues, briefings, internet, intranet static information, newsletters and handbooks to shape behavior of customers, service partners and employees.
- Prepare and analyse statistical reports on a periodic basis
- Analyse customers\' feedback and recommend areas of improvement and solutions
- Monitor service partners\' performance and investigate late payments that are due to system problems to ensure timeliness and accuracy of payments
- Coach, train, and develop employees to their fullest potential
- Investigate any non-conformances to Service Level Agreement to faciliate corrective and preventive action
- Review, streamline and implement solutions to enhance the operational efficiency and effectiveness
- 1-year Contract (renewable)
- Mon - Fri: 8am - 5.30pm
- Up to $3,800 + PB
- Depot Road
- Degree holder in Finance-related field
- Candidates without experience are welcome to apply
- People-oriented and ability to take challenges
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Job Detail
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Job IdJD1466179
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$3800 per month
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Employment StatusPermanent
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Job LocationShenton Way, Singapore, Singapore
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EducationNot mentioned