Job Description

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"





The 24-month Management Trainee Programme provides structured rotational training across key operational departments--Front Office, F&B Service, Reservations, and Housekeeping--to prepare trainees for future leadership roles in the hotel.

Key Department Highlights

Front Office:

Handles guest check-ins/outs, payments, inquiries, calls, and ensures overall guest satisfaction.

F&B Service:

Supports supervisors with admin tasks, greets and seats guests, assists with order-taking, serves food and beverages, clears tables, and maintains cleanliness and service standards.

Reservations:

Manages accurate data entry, provides complete information to guests and staff, coordinates with Front Office, verifies reservation details, and stays updated on local events for guest recommendations.

Housekeeping:

Assists with departmental operations, attends meetings, coordinates uniform fittings, helps manage inventory, follows security/emergency procedures, and supports sustainability initiatives.



QualificationsBachelor's Degree or Diploma in Hospitality Management or related field, with minimum 2 years of experience in the hospitality industry Strong communication skills with fluency in English; additional language skills and knowledge of Opera PMS are advantages Proficiency in Microsoft Office applications and ability to multitask effectively Flexibility to work on a 5-day work week with rotating shifts, including weekends and public holidays Demonstrated leadership potential, teamwork skills, and ability to motivate others Excellent customer service orientation with strong problem-solving skills and ability to make decisions under pressure * Basic understanding of hotel operations and adaptability to work in various departments