Job Description

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Account Management
Overview
As Manager, Account Management, you will be the relationship lead for global issuing client. This is a high-impact role that blends strategic account leadership with hands-on execution. You'll work closely with Mastercard's cross-functional teams and client stakeholders to co-create and implement innovative payment solutions that drive growth, deepen partnerships, and deliver mutual value.
We're looking for a commercially savvy, self-driven leader with deep payments experience and a passion for building strong, trusted relationships. If you thrive in a fast-paced, collaborative environment and are excited about shaping the future of payments, this role is for you.
Is this role right for you?

• Are you passionate about building long term client relationships?
• Are you comfortable working with data and financial metrics?
• Do you enjoy solving problems and collaborating across teams?

If you answered yes, we'd love to hear from you!
The Role

• Develop and maintain strategic account plans aligned with Mastercard and client objectives.
• Ensure sustained client engagement and satisfaction on day-to day reporting requirements and operational matters
• Track P&L and deal performance
• Manage contractual obligations and long-term partnership commitments.
• Manage cross-functional collaboration across product, marketing, operations, and technology teams to deliver client success.

All about You:

• Deep understanding of the payments ecosystem from an issuing, acquiring, or network perspective.
• Over 5 years of progressive experience in business, technology, or operations, with a strong grasp of payment technologies.
• In-depth commercial acumen and execution focus, with the ability to translate strategy into action.
• Excellent communication, presentation, and negotiation skills.
• Highly organized, self-motivated, and comfortable managing multiple priorities.
• Interpersonal skills and the ability to influence across working levels of an organization.
• Familiarity with Mastercard's payment products, services, and internal processes will be a plus.

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Skills Required