Job Description

What the role is:

Your role is to ensure that the central means-test service (consisting of an IT system as well as manual processing operations) is effective and efficient in meeting the needs of Schemes. You will design and review system and operations solutions/ functions/ services/ processes to adequately support the means-testing of Schemes. You will contribute towards the strengthening of Singapore\'s safety nets and a more caring and inclusive society. You do so by ensuring the operations of our central means-test service is efficient and citizen-centric, and by offering creative and sound solutions to partner agencies in their means-testing needs. You will be working in a fast-paced and dynamic environment that would require the ability to manage multiple priorities and stakeholders at the same time.

What you will be working on:

You will provide operational oversight on the overall system functions, services and ops processes, ensuring that they remain effective and efficient. You will also drive the solutioning and implementation with new Scheme onboardings, or with new requirements that would enhance means-testing process / experience for government and citizens. A key area would be the scheme setup parameters, subsidy band tables and determination of income, annual value and property ownership, and means-test results. You will also support the effective use of the Portal functions through user training, development of training materials and processes and addressing user queries.

What we are looking for:

• At least 2 - 3 years of relevant working experience in the Public Service (Preferred) \xe2\x80\xa2 Possess prior experience working on projects which required integration of policy/business-IT-operations. \xe2\x80\xa2 Possess good analytical and solutioning skills. \xe2\x80\xa2 Proficiency with Excel. \xe2\x80\xa2 Attention to details. \xe2\x80\xa2 Ability to plan and prioritise tasks. \xe2\x80\xa2 A team player who demonstrates good interpersonal skills and has high initiative. \xe2\x80\xa2 Motivated and persevering, resourceful and able to work independently and see through projects to completion. \xe2\x80\xa2 Ability to multi-task, handle stress and handle a fast work pace. As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment.

About Ministry of Health:

The Ministry of Health\'s (MOH) vision is to champion a healthy nation with our people - to live well, live long and with peace of mind. As an open country constantly exposed to an interconnected world, Singapore faces complex issues in public healthcare. MOH constantly grapples with new challenges brought on by an increasingly globalised world, a rapidly ageing population and rising expectations. MOH\'s responses to these challenges include preventing and managing the outbreak of diseases such as SARS and Influenza A (H1N1), designing a healthcare system that delivers care in an integrated and effective manner, growing the capacity and capabilities within the sector, and managing healthcare inflation. As an MOH officer, you will be involved in formulating and implementing policies that guide Singapore\'s healthcare ecosystem. You will work alongside a team with varied skills and backgrounds, but with the common goals of (i) promoting good health and reducing illnesses; (ii) ensuring that Singaporeans have access to good and affordable healthcare; and (iii) pursuing medical excellence. Your work will have far-reaching impact on the health and lives of Singaporeans.

Ministry of Health