Job Description

Manager, Commercial Services (Pacific)

Why explore

• Pioneering opportunity in the Global Commercial Services Team
• Driving transformation and innovation within commercial services
• Deliver market leading commercial service processes and experience
• Based in Singapore, a global commercial hub for Rio Tinto

Our Commercial group encompasses our global sales and marketing, procurement, and marine and logistics operations. By harnessing the skills, knowledge and insights we acquire from everything we buy, sell and move around the world, we focus on deepening customer and market insights, improving connections and accelerating decisions between our markets and assets and partnering with customers and suppliers to generate additional value.

Commercial Services (CS), part of the Commercial Group, helps support the growth of the business and to ensure Commercial has an efficient and industry-leading approach to C2C to enable Rio Tinto\xe2\x80\x99s Commercial strategy. CS has primary accountability to in delivering all activities from post deal confirmation such as order administration, post fixtures activities, invoicing, trade finance activities, supply chain documentation and laytime management.

About the role

We are looking for a Manager, Commercial Services (Pacific) to lead the Commercial Services Pacific team and drive efficiency and delivery of critical KPI\xe2\x80\x99s embedded in the contract to cash process

This role gives a unique opportunity to accompany the transformation of our model towards synergetic process management to enhance customers and employees\xe2\x80\x99 experiences, to deliver greater value to the business and to develop talent/career.

You will provide innovative solutions to streamline the business processes and adopt technological platforms to enhance performance. The purpose is to ensure the Commercial Cervices Pacific team move towards the vision of transforming the way we work and generate value beyond the transactional scope. The Commercial Services Atlantic manager will also manage the relationship with the Business stakeholders, ensuring alignment of business expectations with the Commercial Services objectives.

This is a fantastic opportunity for a strong people and commercially attuned leader who is driven to lead, mentor, and guide the team to achieve high performance results through collaboration and transforming ways of work.

Reporting to the GM - Commercial Services, you will be:

• Providing leadership, mentoring & oversight of Commercial Services team to continue to develop team function and performance.
• Participate and contribute to the Buy/Sell/Move strategy, providing the Commercial Services perspective and making sure it is aligned with Commercial Operations Vision.
• Work in collaboration with various business unit teams to execute their commercial strategies, supporting enhanced customer satisfaction and value generation.
• Leads and manage the Commercial services team who are responsible for, contracts life cycle management, invoicing, trade finance and shipping documentation management.
• Proactively identify, drive and promote business process simplification, digital and automation improvements to effectively and efficiently deliver improved customer service solutions to internal and external stakeholders across the Business.
• Develop talent and succession plans for the teams and harness a culture of care, courage, and curiosity, adopting Commercial mindsets.
• Adapt plans and priorities to address resource and operational challenges.
• Work with the larger commercial team including BUs, Treasury, Digital, Finance, Ops Risk and IS&T to drive improvement and optimize the end-to-end processes.

About you

To be successfully considered for this role, you will have:

• Bachelor Degree in either Accounting, Finance, or Commerce.
• Proven track record of effective commercial administration/operations: 7- 10 years of progressive experience in CTC / sales administration or related field.
• Experience in leading a team to become highly performant in its way of working and consequently in delivering business outcomes.
• Excellent verbal and written communication skills.
• Ability to reach out and build collaborative stakeholder relationships across different levels.
• Superior knowledge in Trade Finance, Shipping or Supply Chain.
• Experience with international trade documentation/Letters of Credit.
• Knowledge of contractual concepts and understanding of associated trade-offs.
• Strong knowledge of contact to cash.
• Experience with SAP / Advanced systems skills.
• Proven leadership and people management skills.
• Proven organisation and problem-solving abilities.
• Experience in commodity logistics.
• Experience in change management and business transformation.
• Ability to think outside of the box and synthesize the big picture.
• Commercial mindset.

It will also be beneficial if you have:

• Knowledge of Power BI or any other data analytics tools/applications.
• Project management.

What we offer

• A work environment where safety is always the number one priority
• A permanent position working directly for Rio Tinto
• A competitive base salary reflective of your skills and experience with annual incentive program
• Comprehensive medical benefits including health insurance for employees and immediate family
• Attractive share ownership plan
• Company provided insurance cover
• Career development & education assistance to further your technical or leadership ambitions
• Leave for all of life\xe2\x80\x99s reasons (vacation/annual, paid parental, sick leave)

Where you will be working

Rio Tinto Commercial puts the company\xe2\x80\x99s value over volume approach into practice, with the goal of maximizing the value of our physical flows to improve both our business and that of our customers. Headquartered in Singapore, and integrated with Rio Tinto\xe2\x80\x99s assets, hubs, and offices globally, our Commercial group works hand-in-hand with our product groups to ensure both the amount and types of products we produce meet our customer\xe2\x80\x99s needs, and manage the trade-off between volumes, quality, cost and capital expenditure.

About us

As pioneers in mining and metals, we produce materials essential to human progress.

Our long history is filled with firsts. We\xe2\x80\x99ve developed some of the world\xe2\x80\x99s largest and best quality mines and operations, and our people work in around 35 countries across six continents. Aluminium and copper, diamonds, gold and industrial minerals, iron ore, coal and uranium: our materials make up the world around us. You\xe2\x80\x99ll find then in smartphones, planes, cars, hospitals and throughout your home.

Creating an inclusive and diverse workforce

We are a diverse team of talented, enthusiastic individuals who foster a culture of inclusion. No matter how they may differ, our people share one thing in common. It\xe2\x80\x99s a belief that work is more rewarding when we are accepted and valued for our differences, not judged by them. We all have something to contribute, and it\xe2\x80\x99s this contribution that makes for a great organization and fulfilling career.

Application Deadline: 01 December 2023 (Rio Tinto reserves the right to remove job postings prior to the stated closing date)

Please note, in order to be successfully considered for this role you must complete all pre-screening questions.

Rio Tinto does not accept unsolicited CVs or candidate profiles from recruiters or employment agencies. Rio Tinto will not consider or agree to payment of any referral compensation or recruiter fee relating to unsolicited CVs or candidate profiles. Rio Tinto reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs or candidate profiles, including those submitted to hiring managers, are deemed to be the property of Rio Tinto.\xe2\x80\x9d

Rio Tinto