Job Description

Summary:

The Assistant Manager of Corporate Operations plays a pivotal role in ensuring the smooth functioning of various corporate operational activities within the organization. This position will require a blend of operational expertise, people engagement skills, and strategic thinking to achieve the overall objectives of the Corporate Operations division. The Assistant Manager will work closely with the Director of Corporate Operations to optimize processes, drive efficiency, and provide support in the corporate matters of Swan & Maclaren Group and its subsidiaries.

Key Responsibilities:

1.

Legal Administration

a. Ensuring compliance with laws, regulations, and industry standards relevant to the organization's operations.


b. Manage correspondence with legal advisors and/or corporate secretary.


c. Develop templates for organization use.

2.

Corporate Transformation - Process and Policy Governance

a. Support the development and review of organizational policies and procedures to ensure alignment with regulatory requirements, industry best practices and organization's goals.


b. Establish standardized processes and workflows to promote consistency, efficiency, and quality across the organization.


c. Identify potential gaps or weaknesses in policies and processes.


d. Provide training and guidance to employees on relevant policies and procedures under Corporate Operations and ensure understanding and compliance.


e. Maintain a centralized repository for policies and procedures under Corporate Operations, and ensure accessibility, accuracy, and version control.


f. Collaborate with stakeholders across the organization to gain buy-in and support for policy and process initiatives.


g. Assess the adherence to policies and processes and highlight non-compliance.

3.

People & Culture Operations

a. Assist with the recruitment process and implement onboarding programs to welcome new hires and facilitate their integration into the organization.


b. Support performance management process and evaluation


c. Support initiatives promoting a positive and inclusive organization culture aligned with the company's values and mission.


d. Maintain the HRMS to analyze metrics and trends, identify insights and make data-driven recommendations.


e. Support the administration of employee benefits program, including group insurance policies and correspondence with vendors.


f. Encourage standardized templates for organizational use

Qualifications and skills:

Bachelor's degree in business administration, Operations Management, or a related field Minimum 3 years of experience in operations management or similar Excellent analytical and problem-solving skills Exceptional communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization Proficiency in project management tools and techniques Knowledge of relevant regulatory requirements Required to travel
We are committed to fostering an inclusive and diverse workplace environment. We embrace individuals from all backgrounds and do not tolerate discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe that diversity enriches our team and strengthens our collective abilities.