Job Description

Family Group: Administration

Position Overview

The Manager - Insurance and Corporate Accounts role will play a pivotal role in driving TTSH's strategic partnerships and growth initiatives. This position requires a dynamic leader who can build solid relationships and collaborate across multiple stakeholders to support the organisation's long-term growth objectives whilst enhancing the PEARL experience and revenue streams.

Key Responsibilities

Drive insurance partnerships

Build and maintain strong relationships with insurance partners, translating them into initiatives to drive growth of partnership driven admissions Stay up to date on insurance partners' strategic plans and initiatives, identifying and securing opportunities drive TTSH's priorities Stay up to date on current and new insurance plans, understanding unique value propositions and key information including benefits, exclusions and coverage limits Drive, coordinate and implement partnership initiatives including, but not limited to, hospital events, agent sharing and partnership events Work with internal and external stakeholders to support resolution of claim denials, disputes, appeals, and coordinate with insurers / clients for clarification The Manager would need to Work closely with the Deputy Director of Partnership, Associate Director, and key stakeholders to formulate and execute comprehensive that align with TTSH's long-term growth objectives

Corporate Partnership Development

Build and maintain strong relationships with corporate partners, translating them into initiatives to drive growth of partnership driven admissions Drive growth of corporate partnerships in collaboration with internal stakeholders Develop priorities based on aligned targets, define goals and drive performance of the team Identify and leverage partnership synergistic opportunities to drive awareness and growth

General and Other Duties

Devise appropriate metrics to track and measure effectiveness of initiatives and projects Collate data on a monthly basis to track outcomes for management reporting Ensure department's operational procedures and work instructions are reviewed periodically and implement improvements in work processes Provide secretariat support for division/department/workgroup meetings including writing meeting minutes, where required, and following up on meeting action points Participate in hospital's emergency planning exercise and render support in hospital emergency or incidents when required Assist to carry out any other duties as assigned

Required Qualifications

Bachelor's degree in Marketing, Communications, Business Administration, Healthcare Management, or related field Minimum 8 years of progressive experience in business development, insurance industry, or healthcare management Contract negotiation and management experience is required Willing to get involved at ground level (e.g. conducting agent sharing, running ground events) Proven track record in identifying market opportunities and scaling innovative solutions Strong experience in cross-functional collaboration and stakeholder management Demonstrated ability in data analysis and performance optimisation Experience in healthcare service design and patient experience improvement Strong business and commercial acumen Solid communicator, both verbal and written Possess good organisational, coordination and project management skills. Driven, passionate and service-oriented * Ability to exercise initiative, manage pressure, multi-task and work independently in a fast-paced environment