Job Description

We are seeking a forward-thinking IT Manager to lead our organisation's technology strategy and operations. This is a unique opportunity to shape and execute IT initiatives that directly support business growth, operational excellence, and digital transformation. The ideal candidate will bring a strong mix of strategic planning, hands-on vendor and project management experience, and the ability to foster meaningful partnerships with internal stakeholders.

Job Duties & Responsibilities

1. Strategic Planning

Responsible for setting the short- and long-term IT strategy and plan in alignment with business goals including IT governance framework, roadmaps, policies, risk management and compliance with regulatory obligations.

2. IT Operations - Vendor and Project Management

Manage existing IT vendor/service provider, manage IT projects with IT vendor, identify potential vendors during contract renewal, ensure that IT vendor meets the service standards with regular meetings.

3. Business Partnership

Engage business units and support departments to foster collaboration and ensure strategic alignment by understanding key needs, issues/problems and long-range business plan to achieve shared outcomes.

4. IT Policy Compliance & Governance

Implement and enforce IT policies; evaluate and optimise data storage strategy in line with the Data Retention Policy under PDPA; evaluate IT infrastructure security; assist with security audits; ensure adherence to PDPA regulations.

Qualifications and Requirements

1. Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field


2. 2-3 years of experience in similar roles


3. Strong grasp of IT security frameworks, infrastructure components, and data protection regulations (including PDPA)


4. Experience working with outsourced IT vendors and managing IT service contracts


5. Proficiency in Microsoft 365, including administration and productivity tools


6. Knowledge of IT asset management and inventory tracking


7. Excellent troubleshooting abilities and AV setup skills


8. Independence, initiative, organisation acumen, and effective communication skills


9. Singapore Citizens and PRs are strongly encouraged to apply.