Job Description

ABOUT US
We\xe2\x80\x99ve got modern day solutions for all your modern day delivery woes.

In a world that\xe2\x80\x99s constantly on the move, we know how important it is to keep things moving. We\xe2\x80\x99re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.

Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we\xe2\x80\x99ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia\xe2\x80\x99s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality.

A DAY IN A LIFE
We are looking for a strong operations leader with a passion for applying technology to untangle the many real world logistics and people challenges in scaling our secret sauce. You will be responsible for both experimenting and rolling out delivery capabilities in all local markets, as well as managing the performance of teams and delivery partners that orchestrate our unique operating model. That means, same-day delivery anywhere in Southeast Asia is your northstar.

Develop and operationalize strategies that help us achieve our mission of a unique operating model that delivers within 24 hours anywhere in Southeast Asia. Take accountability to ensure service levels are constantly exceeded.

Engage with business solutions or success teams in various countries to identify pricing models for them to sell - ensure you are constantly measuring the unit economics and have a clear path to profitability for delivery operations.

Provide strategic and \xe2\x80\x9cboots on the ground\xe2\x80\x9d guidance alongside our product and technology teams to define, build and iterate features that make our software layer the central nervous system for the operational teams under your control.

Lead, recruit, supervise, and train diverse teams to achieve launches and operational readiness regionally.

Consistently write, rewrite and embed processes or heuristics that capture and refine a scaling and more efficient approach to all our operations.

Be accountable to scale, maintain and engage our delivery-partner fleet by ensuring constant and adequate inflow of rider supply and rider retention, community and engagement initiatives, including partnerships.

Implement reports, feedback loops and few, but far reaching data-driven tracking (metrics) to capture the quality of our best-in-class delivery experience.

SKILLS
These are minimum-requirement skills and a \xe2\x80\x98must-have\xe2\x80\x99 for the role: (If any, otherwise you can skip)

Proven experience in leadership roles within logistics, technology, or a related field.

Strong understanding of logistics operations, supply chain, and technology driven solutions.

Demonstrated success in developing and implementing scalable operational strategies.

Experience in leading and managing diverse teams in a dynamic environment.

Excellent communication, collaboration, and problem-solving skills.

QUALIFICATIONS & EXPERIENCE

Bachelor\'s or Master\'s degree in Business, Operations Management, Supply Chain, or a related field.

BENEFITS
Work-Life at #TeamTeleport

Hot desks - On site work with flexible workspace arrangement and provide you with a change of scenery maybe in a quiet area.

Unlimited training -You will have access to a wide range of learning resource including Notion!

Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista as long as it\'s not a birthday suit!

Vacation and time away - Sometimes you need to recharge and come back energized! That\xe2\x80\x99s why you will get 90% off flights to destinations within AirAsia\'s network, 10%-15% discounts on selected eateries at KLIA2.

Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.

AirAsia