Job Description

If you have a passion for education and the drive to make a positive impact in students\' lives, we invite you to apply for the Centre Manager position. Join us in shaping the future of education and delivering exceptional learning experiences to our students in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

• To lead and oversee the business development, day-to-day operations of an multi award-winning MOE registered enrichment centre.

As the Center Manager, you will be.

• Responsible for ensuring the center\'s success by delivering exceptional service, building strong customer relationships,
• Achieving sales targets and promoting operational excellence.
• Your passion for education and dedication to providing the best learning experience for the students will be the driving force behind your success in this role.
• You will lead your center\'s team to achieve the center\'s sales target.

Delivering Service Excellence:

• You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team,
• You take the lead in building and managing strong relationships with customers, aking sure that valuable customers are taken care of and have their needs met.

Delivering Operational Excellence:

• You are accountable for managing the facilities, resources and equipment in your center. You will also ensure that safety protocols are adhered to.

Leadership and team management:

• The center manager leads and fosters a positive work environment.
• You establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork.
• You set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team\'s motivation and job satisfaction.

Job Requirements

• Diploma or degree in any discipline
• Min. 2 years\' experience in the education industry with management experience preferred in an enrichment centre
• Strong sales and customer relationship management skills.
• Excellent communication and interpersonal abilities.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• Able to work independently to resolve problems.
• A passion for education and commitment to delivering outstanding service.
• Results-oriented mindset

Other Information

• 44hrs work per week. 5 days work week:
• Work 4 weekdays: 12:30pm to 9:30pm and
• 1-weekend from: 8:30am to 6:30pm
• Various locations, candidates need to be comfortable to be assigned to or travel to other centres based on operational needs.
• As much as possible we will assign to one of their 4 preferred locations.
• We offer a competitive salary package, performance-based incentives, annual performance bonus and opportunities for professional growth and advancement. .

Interested candidates kindly send in your resume, we regret only shortlisted candidates will be notified.

EA License No. 14C7092

EA Registration No. R1110882 (Lee Ming Er)

Additional Information

Career Level

Manager

Qualification

Diploma, Advanced/Higher/Graduate Diploma, Bachelor\'s Degree, Post Graduate Diploma, Professional Degree

Years of Experience

2 years

Job Type

Full-Time

Job Specializations

,

Company Overview

Search Index is a people-centric professional Human Resources consultancy firm, establish in 2014 and by our Slogan \xe2\x80\x9cBridging Career, Enhancing Life\xe2\x80\x9d, We, The People @ Search Index believes we are the bridge connecting Companies to Candidates empowering them to secure their Career and enabling them to have a better life.

Search Index is an inaugural recipient of the distinguished HCP(EA) mark by the Ministry of Manpower

(By submitting any application or r\xc3\xa9sum\xc3\xa9 to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.)

Additional Company Information

Registration No.

201410806W

EA No.

14C7092

Company Size

1 - 50 Employees

Average Processing Time

9 days

Industry

Human Resources Management / Consulting

Company photos

1/7

Search Index