Manager, Fraud, Claims

Singapore, Singapore

Job Description


Primary Details Time Type: Full timeWorker Type: EmployeeThe opportunityThis role is to identify and address potential fraud within Claims. This involves developing effective identification, prevention and deterrence strategies leveraging analytics and technology solutions, as well as generating regular intelligence reports to identify trends and patterns and provide actionable insights.Your new role

  • Develop a comprehensive data-led fraud detection, investigation and prevention framework
  • Introduce robust data foundation and utilize data analytics and technology to enhance detection capabilities
  • Evaluate, select, and implement advanced detection tools and technologies including machine learning, GenAI, natural language processing (NLP) models to enhance the detection ability
  • Lead the implementation of the strategy to enable the delivery of overall business targets
  • Produce high-quality written reports highlighting key issues for appropriate action
  • Work closely with internal stakeholders to identify new and emerging trends, patterns, and risks and implement effective prevention and deterrence measures
  • Submit Suspicious Activity Reports as necessary
  • Establish clear accountabilities to ensure performance
  • Assist with compliance with all relevant legislation, industry codes and company policies
About you
  • Bachelors degree with relevant working experience
  • Knowledge of analytics tools, language, and data modelling techniques (R, Python, SQL, PowerPivot etc.)
  • Knowledge of Data visualization tools (PowerBI, Tableau etc.) to produce MI and detailed reports at various levels
  • Excellent analytical mind, business acumen, problem solving aptitude to identify and suggest improvements
  • Effective relationship and stakeholder Management Skills to communicate fraud prevention strategies
  • A strategic thinker and result oriented with proven record of implementing analytical solutions that deliver business impact
About QBEWhat if you could have a positive impact at work and in the world?At QBE, were enabling a more resilient future for our customers, communities, environment, and for our people. Were building momentum to achieve something significant and know our people are at the centre of our success.Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, youll get to spend every day working with people who are passionate, talented and kind. And with more than 13,000 people working across 27 countries, our scale means were big enough for your ambitions, yet small enough for you to make a real impact.QBE Asias operations is part of the QBE International Division, and has had a presence in Asia for more than 130 years with offices in: Singapore, Hong Kong & Macau, Malaysia and Vietnam. We continue to be recognised for our ongoing focus on digital innovation to deliver exceptional value and operational excellence for our customers, business partners, people and the community. We support ESG efforts through the QBE Foundation, which helps to create strong, resilient and inclusive communities, by focusing investment and efforts on two key areas where we believe we can have the greatest impact climate resilience and inclusion.Join us now, so you can be part of our success and we can be part of yours.Your career at QBE xe2x80x94 Lets make it happen.BenefitsExcited to share our comprehensive benefits package at QBE! xf0x9fx8cx9fxf0x9fx8cx9f Flex and hybrid working optionsxf0x9fx8fxa1 Work from home policyxf0x9fx91xa8xe2x80x8dxf0x9fx91xa9xe2x80x8dxf0x9fx91xa7 Paternity leaves matching with maternity leavexf0x9fxa7x98xe2x80x8dxe2x99x80xefxb8x8f Well-being programsxf0x9fx92xb0 Pensionsxf0x9fxa9xba Medical benefitsxf0x9fx8cx8d Globally, access to online learning via LinkedIn Learningxf0x9fx91xaa On top of annual leaves, 3 additional days off (Family care leaves)xf0x9fx93x9a Study leavexf0x9fx92x8d Marriage leavexf0x9fx8ex81 Internal Appreciation program with points to redeem nice merchandize and life experiencesJoin us and enjoy a work environment that values your well-being and personal growth! xf0x9fx8cx9f #EmployeeBenefits #WorkLifeBalance #CareerDevelopmentJoin us now, so you can be part of our success and we can be part of yours.Your career at QBE xe2x80x94 Lets make it happen.Skills: Analytical Thinking, Business Management, Business Process Improvements, Critical Thinking, Detail-Oriented, Fraud Investigations, Fraud Management, Insurance Claims Processing, Intentional collaboration, Managing performance, Negotiation, Risk Management, Sourcing Analytics, Stakeholder Management, Strategic ThinkingApplication Close Date: 18/02/2025 11:59 PMHow to Apply:To submit your application, click "Apply" and follow the step by step process.Equal Employment Opportunity:QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

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Job Detail

  • Job Id
    JD1494657
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned