Manager, Healthcare Performance & Innovation Office (hpio)

Singapore, Singapore

Job Description


:

  • Our client is a well-known healthcare group that provides various medical support and services.
  • Stable work environment
  • Career progression
Requirements:
  • A degree in Business/Industrial Design/Engineering/Medicine/Nursing/Pharmaceutical Science
  • Certified Lean Six Sigma Green or Black Belt is highly preferred
  • At least 5 years of relevant work experience in Healthcare
  • Experience in facilitating workshops and conducting training
  • Experience in applying Design Thinking framework and other human-centric design techniques, including persona development, jobs-to-be-done, crafting of insights, journey mapping, rapid prototyping and the building of wireframes, clickable or physical prototypes is highly preferred
  • Experience in design and marketing will be an added advantage
  • Excellent planning, analytical, problem solving and communication skills are essential.
  • Is highly self-motivated and driven, possessing a positive can-do attitude and the perseverance to overcome challenges
Responsibilities:
  • Support hospital leadership in developing, planning and implementing continuous improvement and innovation programmes, adhering to the National Standards of Healthcare Work.
  • Develop, conduct and customize training and hands-on application programmes in Lean Thinking, RCA and Design Thinking methodologies
  • Facilitate events, projects and workshops, providing advice on Rapid Improvement (RIE), Process Preparation (2P) and 6S
  • Provide guidance to a pool of in-house trained facilitators
  • Drive and support innovation and digitalization efforts
  • Introduce and administer Hospital Quality Improvement Project awards
  • Organize the annual SAMH Quality & Safety Festival
  • Coordinate MOH, AIC or RH (CGH) initiated surveys (e.g. Patient Safety Culture Survey, Patient Experience Survey), analyze survey data and follow-up with improvement efforts
  • Collaborate with external organizations for quality improvement efforts such as organizing Quality Conferences and cross institutional improvement projects
  • Any other tasks as assigned by HOD
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.Please email your updated resume in a detailed MS Word format to jovian.tay@peopleprofilers.com
  • Current and Expecting Salary
  • Date Available
  • Reason for leaving
We regret that only shortlisted candidates will be notifiedJob ID: \xef\xbb\xbfL44W8895People Profilers Pte LtdPosting Personnel: Jovian Tay Ling Ling, Principal ConsultantDDI: +65 6950 9742Address: 20 Cecil St, #08-09, PLUS Building, Singapore 049705EA License Number: 02C4944Registration Number: R1110579

People Profilers

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Job Detail

  • Job Id
    JD1456653
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned