Job Description

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? Job Summary

We are hiring a

Manager Operations

. The role is responsible for directing safe, efficient, reliable, environmentally compliant, and cost-effective terminal operations. You will lead the terminal operations team to meet business goals while managing manpower, resources, and ensuring day-to-day operational excellence.

Responsibilities

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? Terminal Operations

Manage day-to-day operations to deliver quality service and output Integrate processes across multiple shifts to ensure operational continuity Act as Site Main Controller in the absence of the Terminal Manager Lead service delivery planning, execution, and post-operation analysis Investigate incidents and implement corrective actions Use data analytics to improve operations Coordinate internal and customer communication for operational needs Ensure readiness for customer audits and project commissioning Plan and manage plant shutdowns and recommissioning Support innovation and pilot project implementation
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? Resource & Budget Management

Develop and manage annual business plans and forecasts Lead manpower deployment and shift scheduling Manage operational budgets and drive cost-efficiency Support commercial teams in feasibility assessments for new products/projects Drive energy and cost-saving initiatives aligned with sustainability goals
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? Compliance

Ensure adherence to Safety, Health, Environment (SHE) and company standards Address and resolve non-compliance issues Ensure employees receive proper SHE training Promote and sustain a proactive SHE culture within the team
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? Continuous Improvement

Identify and implement process improvement initiatives Maintain and update SWPs, SWIs, and safety procedures Manage process safety risk, product quality issues, and contamination incidents Act as Process Owner for SWP, SWI, Stock Management, and Accuracy
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? Leadership & People Development

Train, mentor, and develop the operations team Conduct regular performance reviews and development planning Drive organizational discipline and employee engagement Manage staffing levels, onboarding, and back-up systems Handle team relations and promote a collaborative work culture

Requirements

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Education & Experience

6-9 years of experience in a similar operational role within the terminal, petrochemical, or industrial plant environment At least a

Diploma

or

Bachelor's Degree

in Engineering or related field Proven experience in leading teams and driving operational change Familiarity with DCS operations, petroleum/petrochemical systems, utilities, tanks, pipelines, and jetty operations preferred

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Skills & Competencies

Strong leadership and team management skills Excellent planning, problem-solving, and decision-making abilities Skilled in data analysis and applying insights to improve operations Strong SHE knowledge and compliance mindset Ability to manage conflict and communicate effectively across all levels * Customer-focused, results-driven, and highly disciplined