Job Description

What the role is:You manage the daily operations and readiness of the network operations centre.What you will be working on:On this, you manage several teams in the operations centre, such as recovery teams that respond to network faults. In addition, you work with relevant stakeholders to enhance processes and implement new tools to strengthen the efficiency and effectiveness of the network operations centre. You also provide assistance on the unit\'s financial responsibilities and perform relevant financial duties. Your challenge lies in coordinating with multiple internal and external stakeholders to manage the jobs and faults of the IT networks. You also need to continually refine the Standard Operating Procedures (SOPs) for the operations centre to improve the effectiveness and efficiency of detection and recovery of network faults. Lastly, you need to possess knowledge of industry enterprise data network operations and best practices, coupled with strong and professional leadership.What we are looking for:You must have a tertiary qualification in Information Technology (IT) or related discipline, preferably with at least 5 years\' working experience in IT. Possession of professional IT certification such as CCNP, CCNA and ITIL Certification will be advantageous. Being able to learn quickly and perform under pressure in a dynamic and fast-paced environment is required. Possession of critical thinking, good interpersonal and communication skills is essential. Appointment will be commensurate with your experience. Only shortlisted candidates will be notified.About MINDEF:The mission of MINDEF and the Singapore Armed Forces is to enhance Singapore\'s peace and security through deterrence and diplomacy, and should these fail, to secure a swift and decisive victory over the aggressor. The Defence Executive Officer (DXO) scheme is the non-uniformed career scheme of MINDEF that offers myriad opportunities in various job functions, such as corporate communications, cyber security, data analytics and visualisation, defence policy, finance, HR, psychology, and more. Embodying the same level of commitment towards defence, DXOs work together with their military counterparts to contribute to MINDEF/SAF\'s mission and ensure Singapore\'s security and stability. United by this common cause, our lines of defence complement each other to secure the prosperity and progress of our nation.

Ministry of Defence