Job Description

At NIQ, the Retailer Account Development team simplifies and streamlines collaboration between retailers and suppliers by providing a joint set of tools through a shared platform. The team uses diverse data sources, visualizations and tools to provide clear and actionable analysis for our clients. Keeping our clients\' perspectives top of mind, the team delivers mutual growth through quick, accurate and consistent insights. Critical to the success of this role is maintaining a client service orientation, achieved through effective management of day-to-day client interactions as well as reporting of assigned research projects.

The Manager, Retailer Account Development, is part of a dynamic team and ideal for someone with the passion to succeed in a rapidly evolving environment.

Responsibilities:

Client Servicing

• Maintain accurate, complete and up-to-date business profiles of different stakeholders within assigned clients. Share these profiles periodically to senior management
• Undertake sales activities in partnership with senior staff through preparation and delivery of proposals and credentials
• Ensure client service standards are implemented and enhanced to match continually evolving client expectations
• Drive client satisfaction by providing actionable insights and recommendations appropriate and relevant to the client
• Identify and recommend enhancements and value added solutions that answer clients\' needs
• Expand NIQ\'s scope of influence across a wider range and through deeper involvement in clients\' business requirements
• Ensure timely and precise reporting that meet clients\' specifications as well internal quality standards.
• Work closely with Customer Success team to achieve accuracy and consistency of deliverables.

Financial Management

• Achieve revenue, profitability, quality targets as assigned and according to budget
• Contribute to overall team plan by generating revenue and/or cost-savings

Organisational Management and Development

• Work across functional business units to support organizational initiatives and business needs
• Promote inter-departmental communications and teamwork
• Maintain up-to-date knowledge on industry trends, internal software and value added solutions

About You

Are you interested to understand why shoppers are loyal to a brand? Do you want to support retailers to measure its products\' success? Do you like working in a dynamic and fast-paced team? Curiosity drives your interest into what moves the grocery retail market. A calm and cool individual, able to consistently deliver accurate work under pressure and tight deadlines. A team player, with the ability to collaborate with peers, and contribute to the overall organization.

Qualifications

• University graduate with minimum 1 years working experience
• Experience in advertising agencies dealing with FMCG clients is highly preferred
• Excellent negotiation and project management skills
• Good analytical and presentation skills
• A good team player who can work independently with internal and external clients
• Assertive, detail-minded, innovative and strive for excellence
• Excellent verbal and written communication in English. Mandarin Chinese is a plus

Additional Information

About NIQ

NIQ, the world\'s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View.

NIQ was founded in 1923 and is an Advent International portfolio company. For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center:

NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.

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