Job Description

Job Req Number: 72398
Time Type: Full Time

JOB OVERVIEW

The Sales Enablement & Governance function will contribute to Air & Sea APAC business development performance

• by establishing procedures and guidelines for sales processes
• facilitating pipeline and performance review
• by driving Dynamics CRM adoption
• by leading sales excellence projects and identifying best in class

ESSENTIAL DUTIES AND RESPONSIBILITIES

Performance Management

• Support the sales planning including GP and volume target setting
• Govern sales performance, sales cost, CRM adoption and KPI performance
• Conduct pipeline and performance review meetings
• Drive gap closing and sales production improvement measures

Sales Standards

• Support in developing and maintaining sales guidelines and standards for the BD team
• Drive adherence to the blue book and initiate corrective actions in case of deviation
• Align with country, regional and global sales management teams to work on joint standards and improvement initiatives
• Conduct regular team meetings for information and best practice sharing
• Coordinate sales and personal development training for the department

Sales Support

• Lead and manage sales support team to support assigned customers and BDs
• Work closely with Business Development and Operations to ensure DSV delivers and exceeds the agreed service levels
• Support monthly and / or quarterly business reviews
• Proactively identify opportunities for expanding our share of customer\'s spend, through upselling Air & Sea services and cross-selling to other divisions
• Support on implementations of new lanes and modes
• Drive spot quotes and tender success through effective engagement with customer, product, countries and tender management

Strategic Initiatives

• Drive divisional sales initiatives including must win targets and cross-selling
• Initiate and lead improvement projects for greater sales effectiveness

OTHER DUTIES

• Adhere to the Code of Conduct policy of the DSV Group

QUALIFICATIONS
Knowledge & Skills

• Exceptional customer engagement and communication skills
• Well-developed time management skills - ability to work to deadlines. Multitasking is essentia
• Business acumen - dealing with complexity, problem solving using sound judgment.
• Identifying critical issues and recommending solutions

Education & Training

• Bachelor degree or above in related field

Experience

• 5

years working experience in freight forwarding, ideally within sales operations

Personal Characteristics

• High on energy, focus, motivation, accountability
• High level of integrity and professional working standards
• International mindset, presentable and articulate,
• Able to work under pressure, result-oriented and customer-focused

DSV - Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You\'ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature\'s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we\'ll support you and your need to achieve your potential and forward your career.

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Why DSV

DSV