Job Description

What the role is:To support team in development of effective services and initiatives in collaboration with Social Service Agencies (SSAs) and other key partners to meet the needs of service users.What you will be working on:1. Support development and management of new and existing services to meet gaps in sub-sectors:

• Support in data collection and management for funded programmes and key initiatives
• Support engagement of SSAs and key partners to understand national strategies and key services in the sub-sector
• Support in analysing the service landscape to identify key needs and gaps in the sub-sector
• Work with SSAs and other relevant stakeholders to develop programmes and initiatives that meet identified needs and gaps
• Assess funding proposals of new programmes in accordance with NCSS\' service and funding priorities

2. Provide secretariat support to NCSS Services Committee

• Manage and provide logistics and secretariat support for monthly Services Committee meetings involving key stakeholders and external parties

3. Manage and provide support relating to IT systems:

• Support in helping partners and teams use or troubleshoot IT systems managed by NCSS
• Support management and oversight of system maintenance

4. Support growth of effective services

• Manage existing funded services
• Assess and evaluate initiatives and programmes implemented
• Advise SSAs on areas relating to service development and improvement
• Provide feedback and support to improve grant application and programme management workflow and processes
• Work with SSAs and other relevant stakeholders to refine service models and evaluation for approval

5. Division corporate administration

• Support team\'s tracking of budget utilisation
• Manage Director\'s calendar

What we are looking for:Personal Competencies:

• Resilient
• Team player but also able to work independently
• Analytical; Think Critically
• Creative
• Good engagement and interpersonal skills

Skills & Knowledge:

• Project Management Skills
• Research and Basic Statistics Analysis
• Sector/Domain Knowledge

About National Council of Social Service:NCSS is a statutory board and an umbrella body for some 450 member social service organisations in Singapore. Our mission is to provide leadership and direction in enhancing the capabilities and capacity of our members, advocating for social service needs and strengthening strategic partnerships for an effective social service ecosystem. Since 1992, NCSS has taken over the functions of the former Singapore Council of Social Service (SCSS) and Community Chest of Singapore. As we stay focused on our vision to nurture a compassionate society, grow an impactful sector and enabling the people we serve to lead dignified lives, we are guided by our core values of passion, impact, collaboration, and courage.

National Council of Social Service