Job Description

Establish and monitor food and beverage service standards to ensure a high-quality dining experience for customers;


Manage and optimize operational processes to effectively control costs and improve efficiency and profitability;


Develop sales and marketing strategies to promote food and beverage products and services;


Oversee inventory, ordering, and supply chain management to ensure adequate food and beverage supply;


Lead the team in training and performance management to enhance overall professionalism and service awareness;


Handle customer feedback and emergencies to maintain brand image and customer satisfaction.


Job Requirements:


At least 4 years of experience in the food and beverage industry, including 2-3 years in a management position;


Familiarity with food and beverage operational processes and food safety standards (e.g., HACCP);


Excellent leadership, organizational skills, and team management experience;


Strong business acumen and the ability to set and implement performance goals;


Excellent problem-solving skills and the ability to maintain good relationships with the team and customers;


Ability to work shifts, weekends, and public holidays.