Job Description

Job Purpose

We are looking for an experienced IT System Administrator with SAP and IBM Maximo experience to join our team. The successful candidate will be responsible for the day-to-day administration, maintenance, and support of our company\'s O&M systems and applications including SAP and IBM Maximo. This role involves providing technical support and expertise to end-users, troubleshooting and resolving issues, and implementing system enhancements and upgrades.

Responsibilities

1) Administer and maintain our company O&M systems, including SAP and IBM Maximo:

• Understand users\' needs and work processes to map business requirements to systems capabilities and implementations.
• Provide technical support to end-users and troubleshoot issues.
• Work with cross-functional teams to identify and implement system enhancements and upgrades.
• Participate in testing, system upgrades, and patches.
• Develop and maintain system documentation, user guides, and training materials.
• Provide system training to new users and support rollout of new functionalities.
• Conduct user acceptance tests and annual user access review for Applications.
• Maintain system backups and disaster recovery procedures.
• Monitor system performance and provide recommendations for improvement.
• Manage system security and access controls.

2) Develop and administer change control process for MMS Applications, new requests and changes:

• Collaborate with IT teams to ensure system integrations are functioning correctly.
• Assist Business Units\' Data Owners to verify data setting for consistency and compliance to established business processes.
• Verify and implement the approved changes.
• Recommend process and/or system improvements.

3) Provide support on related projects or interfaces:

• Review user requirements, functional specifications, interface documents etc.
• Support testing, development, pre-prod, training and production.

4) Maintain system reports, run queries and create ad hoc reports for audits, internal management and LTA.

Qualifications & Work Experience

• BSc degree in Computer Science or a related field
• 3+ years of experience in IT administration, preferably with SAP and IBM Maximo

Skills

Technical skills include:

• Working knowledge of enterprise asset and work management processes
• Strong technical knowledge and experience in administering and supporting SAP and IBM Maximo system
• Experience in troubleshooting system issues and providing technical support to end-users
• Knowledge of IT policies and procedures
• Strong PC skills and Microsoft Office applications
• Certification in SAP or IBM Maximo is a plus

Generic skills include:

• Resourceful, self-driven and independent
• Critical thinking, problem-solving skills
• Team player
• Strong interpersonal communication skills
• Facilitation / planning skills
• Ability to work in a fast-paced, deadline-driven environment

SMRT Trains Ltd was incorporated in 1987 and operates Singapore\'s first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services.

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter \xe2\x80\x93 we take care of you and your well-being. Your Work Matters \xe2\x80\x93 your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters \xe2\x80\x93 we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Vision
Moving People. Enhancing Lifestyles

Core Values
Respect, Integrity, Service & Safety, Excellence

SMRT Corporation