Manager To Senior Manager, Tourism Human Capital Industry Planning (3 Year Contract)

Singapore, Singapore

Job Description

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The Tourism Human Capital and Sustainability Division is looking for a suitable candidate to:
  • Undertake Strategic Planning of the Tourism Workforce through sectoral and industry specific workforce capacity planning, monitoring and projections to ensure the adequacy of workforce to support the Tourism Sector;
  • Keep abreast of Human Capital trends and macroeconomic developments and analyse their potential impact on the Tourism Sector and STB so that appropriate interventions can be activated on a timely basis, where required;
  • Play a horizontal integrator role by ensuring that customised Human Capital interventions developed for the respective industries, continue to meet the objectives of a Tourism Workforce that is armed with future-ready skills and firms equipped with progressive workplace practices; and
  • Equip STB staff with the relevant tools so as to develop the necessary knowledge and skillsets to manage the human capital challenges faced by their industry.
This is a 3-year contract position.

Main responsibilities: Undertake Strategic Planning of Tourism Workforce through sectoral and industry workforce planning, monitoring and projections. Key responsibilities include:
  • Regularly collate, analyse and update Management on key tourism manpower statistics, both at sectoral and industry-level
  • Develop and regularly review methodologies for the projections of tourism manpower-related statistics, including study of inflow of tourism-trained students into the tourism workforce
  • Analyse impact and propose necessary interventions, arising from the projections of tourism manpower-related statistics
  • Dashboard the relevant data to facilitate data access and discovery of insights for data-driven conversations and decision-making
Keep abreast of Human Capital trends and macroeconomic developments and analyse their potential impact on the tourism sector and STB. Key responsibilities include:
  • Regular scanning of relevant publications and resources and to synthesise relevant content for re-sharing with STB staff and/or industry
  • Initiate and oversee potential collaborations with partners such as consultancies/research institutions
  • Design and implement pilot micro human capital programmes to address identified manpower challenges
Play a horizontal integrator role by ensuring that customised Human Capital interventions developed for the respective industries meet the objectives of ensuring that the Tourism Workforce is armed with future-ready skills and firms equipped with progressive workplace practices. Key responsibilities include:
  • Periodic review of the effectiveness of the Human Capital interventions through monitoring the performance of tracking indicators
  • Periodic refresh of the Human Capital interventions, bearing in mind latest human capital trends and macroeconomic developments and also seeking feedback from industry stakeholders
  • Periodic reporting to Management of major updates to and key learnings from, the implementation of the Human Capital interventions.
Equip STB staff with the relevant tools to develop the necessary knowledge and skillsets to manage the Human Capital challenges faced by their industry. Key responsibilities include:
  • Effective communication of pertinent Human Capital developments affecting their stakeholders to them via curated info kits, briefing sessions et
  • Recommend suitable training courses that they could attend to raise their competencies in Human Capital development matters.

Competency requirements:
  • Showing good business acumen, analytical thinking and judgement
  • Working effectively within STB to achieve results
  • Working effectively with stakeholders outside STB
  • Serving with heart, commitment and purpose
  • Being innovative and learning continuously
  • Business Data Analytics
  • Exploration Analysis
  • Strategic Planning
  • Industry Development
  • Sectoral Workforce Capability Development
  • Partnership Arrangements

Job requirements:
  • At least 5 years of relevant work experience
  • Have an interest in macroeconomic trends and developments
  • Strong analytical skills and able to synthesise data / feedback / sentiments into insights / reporting
  • Experience in the use of Qliksense and Tableau will be an advantage but not mandatory
  • Good verbal and written communication skills

Application Status: Shortlisted candidates will be contacted within 2 weeks from the closing date of this job posting. We regret to inform that only shortlisted candidates will be notified.

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Job Detail

  • Job Id
    JD1300422
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned