Job Description

What the role is:
Looking for a workplace with passion and commitment to empower and restore lives of the vulnerable population in Singapore? Join the Rehabilitation and Protection Group (RPG)! RPG undertakes the statutory functions in the rehabilitation of adult and youth offenders, and the protection of children and families. Our mission is to empower individuals and families to break cycles of abuse, neglect and offending. As part of the RPG family, Prevention and Operations Policy (POP) division complements RPG's remedial work, in coordinating whole-of-government efforts to prevent domestic violence and youth offending. POP also oversees the RPG centralised Data Management and Operational technology functions.
What you will be working on:
Reporting to the Assistant Director, you will contribute to the following: 1. Oversee end to end of system projects/enhancements, which includes timelines, budget and other requirements. 2. Coordinate and Collaborate with stakeholders to ensure efficient utilisation of resources, support system administration and manage queries, issues and feedback. 3. Oversee and guide staff in administrative support for RPG Systems, which includes requirements gathering, user acceptance testing, verification, migration and related. 4. Analyse operations and processes to identify improvement opportunities 5. Design, prototype and implement new ops tech solutions to optimise protection processes and operations. 6. Lead end-to-end implementation of ops tech initiatives from conceptualisation to deployment 7. Develop and maintain documentation for processes and systems 8. Monitor and maintain systems and implement improvements Provide administrative support for data governance and management
What we are looking for:

• Good communication and presentation skills, with the ability to explain technical concepts to non-technical audiences. o Strong analytical skills to problem-solve, ideate, design, prototype and implement ops tech solutions to improve business processes o Team player experienced in collaborating with internal and external stakeholders. o Experience with project management methodologies and process mapping o Resilience and adaptability in a dynamic environment o Keen interest in blending technological innovation with social impact to make a difference in the lives of vulnerable individuals and communities.

About Ministry Of Social And Family Development:
"We are Professionals with Passion for People" The Ministry of Social and Family Development (MSF) develops the "heartware" for Singapore through our policies, community infrastructure, programmes and services. Our mission is to nurture resilient individuals, strong families and a caring society that can overcome challenges together. We are committed and passionate in developing a strong social service sector, and play key roles in shaping the future of Singapore. Through these efforts, we hope to play a part in helping our citizens achieve their hopes and aspirations for themselves and their families. A career in MSF is a challenging and fulfilling one that allows you to make a difference in shaping the lives of Singaporeans. If you are driven and enjoy working in a fast-paced environment, we welcome you to be part of the MSF Family!

Skills Required