Job Description

Manager/Sr. Manager, Market Planning & Performance

Location: Singapore/ Kuala Lumpur, Malaysia

"To be the most loved everyday food and groceries destination!" - that\'s our mission at foodpanda.

foodpanda (small \'f\') is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores - foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives.

We are currently seeking a Manager/Sr. Manager, Market Planning & Performance, APAC for the core platform business within the Commercial function. Reporting to the Director, APAC, you will form a part of the department\'s leadership team, helping drive the commercial strategy & excellence of foodpanda across 11 markets in the region.

Responsibilities:

• Maintain a close working relationship with regional and country commercial teams to plan, prioritize and execute different initiatives like Ads revenue, vendor-funded deals, listings healths, vendor availability, preferred programs, price-parity etc
• Conduct performance reviews with country commercial teams through regular cadence and help them identify areas of improvement and new opportunities, in line with business objectives and targets
• Allocate and align on topic wise targets, including target allocations between different sub-teams within commercial. It\'ll also include measuring progress against targets regularly, giving timely visibility to country and regional stakeholders on run-rates.
• Work with regional and country teams to Introduce specific initiatives and sprints to cover the gap for various performance metrics. Conduct thorough analysis of performance reports for such initiatives, especially success metrics
• Identify training needs for account-managers to ensure that they are adequately trained and equipped to perform their jobs effectively.

Requirements:

• 5-7 years of commercial experience preferably in hyper-growth startup/e-commerce/retail
• Proven leadership ability, with minimum 2-3 years of team management experience, to motivate and execute within a fast-paced, target-oriented environment.
• Proven ability to lead and drive a highly motivated and performance-driven team across multiple geographies and cultures.
• Track record of solid data analysis, understanding sales numbers, and monitoring daily metrics to drive business process improvement
• Ability to work autonomously in a demanding and often ambiguous environment, with strong attention to detail and exceptional organizational skills
• Structured thought process & strong analytical ability

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.

Foodpanda