Job Description

About the role

At LexisNexis Risk Solutions we\xe2\x80\x99re looking for a Market Development Representative (MDR) with English, Mandarin proficient/native language skills (both in writing and speaking) to manage, develop and grow qualified lead volume and sales pipeline for the business. This role is responsible for qualifying inbound inquiries to determine sales readiness, demand generation via email, social chat and calling into target accounts in an effort to schedule initial meetings for sales representatives and supporting in-person and virtual events via pre- and post-event outreach. This role is often the first touchpoint for prospects interested in LexisNexis Risk Solutions and will set the tone for the sales cycle and relationship following.

Professionalism, enthusiasm, and excellent communication are key characteristics to be successful in this role. The ideal candidate will be a highly energized self-starter who can thrive working autonomously while also being skilled at building solid working relationships with global team members and sales stakeholders.

About the team

Reporting to the International Market Development Manager and collaborating with Sales and Marketing, this role is central to our success and key part of the Demand Generation function.

Responsibilities

• Respond to and qualify inbound Leads in a timely manner,

• Qualify inbound demand using a range of tactics (e.g., telephone, email, social, chat)
• Have meaningful, productive conversations and capture business needs, challenges and buyers roles and groups. Record the insight gathered.
• Set up appointments for Sales ensuring all parties attend
• Record feedback for Marketing
• Support the success of marketing sponsored in-person and virtual events; including pre-event promotion to drive attendance and post-event follow up to engage and qualify prospects for sales
• Generate new demand for Sales to pursue

• Discover, validate, and reach out to additional leads/personas or members of a buying group that may be involved in the buying decision and share this with Sales
• Build relationships with aligned sales teams to nurture leads through opportunity and ensure lead quality is driving conversion to pipeline and revenue
• Develop and methodically drive execution of daily, weekly and monthly activity cadence plans that maximize prospecting efficiency and effectiveness including; account and contact-level research, pre-call planning and personalized messaging via key channels
• Comply with all demand management\xe2\x80\x93related service-level agreements by consistently adhering to defined lead management processes and SLAs
• Track and manage prospecting, qualification, and nurture activities in Salesforce
• Meet your monthly targets

Qualifications:

• Bachelor\xe2\x80\x99s degree plus at least 2 years of sales or complimentary experience, or equivalent combination of education and experience
• Professional experience on a customer-focused performance-driven, high-growth, fast-paced sales, service or marketing team
• Strong interpersonal skills with ability to professionally interact with a diverse blend of personalities to identify and reach desired outcomes while maintaining strong relationships
• Excellent researching and problem-solving skills, including the ability to analyse, compare, evaluate, reconcile and derive actionable insights and next steps
• Experience with tools, such as Microsoft Office Suite, Salesforce, Eloqua Engage and Profiler (or Marketo), LinkedIn Sales Navigator, Groove/Outreach, chat\xe2\x80\xa6 and ability to quickly learn and embrace new technologies
• Excellent written and verbal communication skills.
• Exceptional ability to actively listen to, and effectively communicate with, prospects and customers in a variety of mediums, such as written or verbal
• Team player that exhibits a positive attitude, composure under pressure and willingness to think out of the box to drive results
• Detail oriented, methodical and process driven mentality
• Sound time management and organizational skills
• Must be a self-starter and highly ambitious to grow knowledge, skills and career

About Us

RELX is a global provider of information-based analytics and decision tools for professional and business customers.

We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. The Group serves customers in more than 180 countries and has offices in about 40 countries. It employs over 33,000 people, of which around 1/4th are technologists.

We want RELX to be a great place to work, where our employees feel valued, have equal opportunities and benefit from pay equality, regardless of their gender, gender identity, national origin, race, ethnicity, religion, sexual orientation, age or disability status. Inclusion and diversity are important to our future. We need the engagement of people from a wide range of backgrounds, experiences and ideas to achieve real innovation for our customers around the world.

About LexisNexis Risk Solutions

At LexisNexis\xc2\xae Risk Solutions, our history, and entrepreneurial spirit make us a rare combination. We never stop innovating, always looking for ways to leverage the power of insight through data and advanced analytics to help our customers solve problems, make better decisions, and improve operations. Our technologies, decision tools and data services give our customers a clear advantage in evaluating and predicting risk and enhancing operational efficiency.

Our seven brands span the following sectors: Aviation | Agriculture | Chemical | Energy & Fertilizers | Collections & Recovery | Commercial Property | Corporations & Non-Profits | Financial Services | Government | Healthcare | HR | Insurance | Law Enforcement & Public Safety |Tax

Apply today, or to learn more about opportunities with LexisNexis Risk Solutions or RELX Global, join us here:

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At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: .

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RELX