Lead and motivate the sales team to achieve monthly and annual sales targets.
Deliver exceptional customer service that reflects the brand's high standards.
Build strong client relationships through clienteling and personalized service.
Monitor and analyze sales trends to develop effective sales strategies.
Oversee daily store operations, including visual merchandising and stock management.
Handle VIP clients and resolve customer complaints professionally.
Ensure the boutique maintains a luxurious and welcoming environment at all times.
Collaborate with the marketing team to execute digital campaigns, influencer collaborations, and social media promotions.
Manage and contribute to the boutique's online presence (e.g., Instagram, Facebook, Xiaohongshu, and website updates).
Support online sales channels (e-commerce or live selling) and coordinate stock availability.
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