Job Description

Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.
We have 15-years’ experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence.
As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

RingCentral is the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We’re a $1.5 billion company that’s growing at 30+% annually and we’re expanding our Marketing Systems Team to make sure we stay ahead of the competition.
Acquire BPO is currently looking for Marketing Automation Specialist to support us, RingCentral:
The Marketing Automation Specialist is a key role on our Marketing Systems Team, supporting a high-volume demand generation organization and marketing tech stack. The role supports the deployment, management, and reporting of marketing programs within Marketo and Salesforce.

To succeed in this role you must have experience in:

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  Build and manage campaign workflows and data flows.
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  Prepare and import lists into the Marketing Automation Platform without errors.
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  Build and program webinars in Marketo and RingCentral Webinar.
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  Perform testing of emails, pages, and data as needed and on time.
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  Prepare emails and campaigns as needed and on time.
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  Report on campaign results: Registrations, Attendance, Clicks, Visits.
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  Investigate and make data changes and corrections.
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  Manage personal task list to launch campaigns on time and according to specifications.
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  Assist Marketing Systems & Automation teams and marketers with data analysis, investigations, and system maintenance.

Desired Qualifications:

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  At least 6 months of experience with Marketo, HubSpot, Eloqua, Pardot, or experience with similar tools such as ExactTarget, ConstantContact, etc.
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  1 to 4 years of professional experience.
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  Understanding of database concepts.
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  Email marketing campaign experience or program development.
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  Excellent communication skills in English.
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  Strong time management and personal management skills.
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  Advanced knowledge of MS Excel including Pivot Tables, formulas, and list management tools.
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  Strong user of MS Office.
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  Learns quickly and asks a lot of questions.
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  B.A. degree in a business or engineering related discipline.

Preferred:

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  Daily Marketo use for at least 6 months or more.
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  Marketo Certified Expert.
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  Familiar with major database tools such as Hadoop, MongoDB, MySQL, etc.
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  Familiar with MS Visio or Lucidchart, or similar process design tools.
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  Familiar with software development techniques and processes.
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  Bonus points for proven JavaScript, HTML, and CSS skills.
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  Engineering mindset; strong technical background.
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  Related experience in marketing, technology, or marketing/ad agencies.
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  Any experience with CRM tools such as Salesforce.com.
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  Familiar with SFDC Reports.
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  Familiar with Camtasia or similar video editing tools.

Testing

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  Ability to pass behavioral test.
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  Ability to pass technical assessment exam.

What we offer:
We offer all the work/life benefits you could ever want, (and none of the micromanagement.)

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  Work from home temporarily until further notice
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  Comprehensive HMO package (medical and dental)
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  Personal Time Off Leaves
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  Quarterly Performance Bonus
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  Employee Assistance and Wellness Programs

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