\xe2\x80\xa2 Working hour: 5 Days: 9am \xe2\x80\x93 6pm (Mon \xe2\x80\x93 Fri) \xe2\x80\xa2 Company located at Ubi \xe2\x80\xa2 AWS + Variable Bonus \xe2\x80\xa2 Excellent Welfare & Benefits \xe2\x80\xa2 Well Established America MNC Electrical Tools Manufacturing Company
Job Scope
Manage Social Media, WhatsApp and Emails pertaining to customer inquiries.
Handle and resolve customer feedback in a professional manner.
Ensure that customers\xe2\x80\x99 inquiries are responded within 24 hours turnaround time during working days.
Identify and propose new creative ways to utilize social media and website to strengthen marketing, sales and customer engagements.
Provide a high standard of customer satisfaction and service to a growing customer base, ensuring that an efficient, courteous and professional manner is upheld at all times.
Identify trends and insights from different regions and competitors.
Collaborate with internal teams and external parties in digital marketing activities.
Assist with planning, executing, and managing social media campaigns.
Coordinate, analyze and validate marketing data.
Assist in digital projects as required from time to time.
Support company activities, marketing events/strategies, and any other ad-hoc tasks including administrative duties within the marketing scope of work
Contribute to digital marketing effectiveness by identifying issues and proposing solutions.
Establish and maintain good working relationships with customers, suppliers and co-workers.
Communicate and work closely with Product Marketing and Event & Training team.
Other ad-hoc job assigned from time to time.
Requirement
Degree in Marketing, Business Studies or any related discipline
1 to 2 years of relevant working experiences in Digital Marketing
Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:
Work experiences and job responsibilities
Current and Expected salary
Reason for leaving
Date of availability
Education background
We regret that only shortlisted candidates will be contacted.
KHOO SOT MEI (R21102604) EA Recruitment Pte Ltd EA License No: 21C0492
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