Job Description

GiftGood (shopgiftgood.com) is a Singapore-based online gift delivery company that helps people send meaningful gifts anywhere in Singapore and across Asia.We take pride in providing fast & fuss-free gift delivery service in Singapore, or what we like to say\xe2\x80\x94For moments that matter.We focus on making gifting impactful and responsible. We source & feature quality products from up-and-coming Asian brands, many of which are sustainable, socially responsible, and women-led businesses.We\xe2\x80\x99re looking forward to having an enthusiastic and committed Full-time Intern join us in making this vision a reality faster.Key details:
This is a 6-month full-time internship with on-site working arrangements.
Internship stipend: SGD1,000 /month (Mon-Fri) or SGD1,250/month (Mon-Sat).
Minimum commitment: Aug 2024 - Jan 2025. It\xe2\x80\x99s a plus if you can stay longer.Working hours:
Monday - Friday: 9:30 AM - 6 PM. Closed on PHs.
We prefer candidates who can also work on either Saturday or Sunday.Responsibilities:Manage GiftGood\xe2\x80\x99s end-to-end online presence, including but not limited to:

• Website content management (including Landing Pages, Brand Pages, Collection Pages, and Product Pages)
• FAQs & CS content
• Blog content management
• Social media channels (FBIG, LinkedIn, TikTok, Google My Business)
• Newsletter
• Online PR strategy & outreach
• Paid advertising (eg. FBIG Ads, Google Ads)
• Third-party marketplaces eg. GrabMart, SnackMagic, etc

In charge of improving brand awareness, engagement, and conversion by:

• Review trends across various tools and data points, such as Google Analytics, Shopify Analytics, Ahrefs, Google Search Console, Social Media Analytics, Customer Feedback
• Research competitive landscapes
• Analyse performance across marketing channels
• Form learnings/hypotheses
• Ideate ways to test hypotheses and relevant action plans to grow followers, engagement and conversions

Explore creative venues to grow GiftGood brand with limited budgets such as:

• Strategic channel partnerships
• Brand collaborations
• Offline events

Assist with Brand & Product Curation:

• Perform research for suitable up-and-coming local & regional brands
• Assist in outreach and onboarding new brands and products
• Assist in curating gift sets for specific festive themes and year-round occasions
• Assist in taking photos of products/gift sets

Assist Other Business Tasks:

• Familiarise with end-to-end online order fulfilment, corporate order fulfilment, and inventory management processes to assist the Operations team when needed (eg. peak season, bulk orders)
• Familiarise with customer support and customer feedback collection process
• Assist with preparing marketing and sales collaterals such as pitch decks/proposals for corporate order bidding, new brand onboarding/acquisition materials, etc.
• Other ad-hoc duties as assigned by the team leader

Who you are:

• Self-motivated, independent problem-solver
• Able to handle daily marketing tasks and weekly/monthly content planning with minimal supervision
• Possess a willingness to learn, stay open to feedback, and adapt fast
• Courageous to drive changes and challenge the status quo
• Have great attention to detail and good eyes for design
• Enjoy experimenting with new ideas and concepts (while staying on-brand)
• Show great empathy for customers, recipients, delivery agents, and partners
• Be a proactive and collaborative team player

What we offer:

• Opportunities to make an impact, contribute ideas, and see them happen
• A fast-paced environment that pushes you to grow professionally and personally
• Open, flat structure with the chance to learn about the business directly from the management team
• An inclusive culture that encourages you to be yourself and be bold
• Contribute to the growth of GiftGood as well as up-and-coming impact-driven brands
• Opportunities to have hands-on experience with in-demand software & tools such as Shopify, Omnisend, and Ahrefs

Application InstructionsUp for the challenge? Email us at with your CV, your social media profiles/portfolios, and why you think you are a great fit for this role. We look forward to your application.Kindly note that only shortlisted candidates will be notified.

InternSG