Marketplace Operations Coordinator (pasir Panjang 12 Months Contract) Up* $4.5k

Pasir Panjang, Singapore, Singapore

Job Description


An established MNC seeking for a Marketplace Operations Coordinator,

12 Months Contract, Up* $4.5K, Location: Pasir Panjang

\xef\xbb\xbfWe are seeking a strong team player with experience in order fulfillment and supply chain processes, with a service first mindset and ability handle ambiguity in a fast-paced, constantly evolving work environment.

This role is part of the Marketplace Operations team. Your role is to drive seasonal execution with speed and agility, keep the marketplace clean and healthy. You will partner with other teams to execute daily product flow, guide launches and initiatives to provide support and services for priority markets and strategic partners.

Your goal is to elevate service for our customers and consumers, maximize inventory productivity through collaboration with accounts team and retailers to win by delivering the right product, to the right place at the right time. You will also drive continuous process improvement efforts within operations by working across all interfacing organizations.

Responsibilities:

  • Work closely with other teams to align \xe2\x80\x9cbottoms-up\xe2\x80\x9d shipping goals with \xe2\x80\x9ctop-down\xe2\x80\x9d shipping expectations. Support reaching financial objectives set by the business
  • Prioritize specific shipments for accelerated delivery, identify risks and opportunities across customers.
  • Ensure and execute against efficient order management processes to plan or deliver seasons by maximizing orderbooks
For pre-seasonal products:
  • Monitor and resolve any issues that might come up with orders. Ensure order book accuracy and integrity through an order validation process, with pro-active management of order book with focus on demand or supply match.
For in-seasonal products:
  • Work with customers and internal teams to align, track and deliver orders to meet financial goals. Provide timely resolution of issues causing un-shippable inventory. Timely execution of customer requested cancellations on orders within terms.
For Post-seasonal products:
  • timely execution of returns and claims request, ensuring account credit status is accurate.
  • Ensure quality, on-time relevant information is in place to ensure transparency and visibility for internal partners
  • Monitor, leverage and improve performance key performance indicators to maximize service and drive business decisions
  • Support the roll out of new processes, analytical tools and solutions, providing training on when and how they should be used
  • Develop and maintain close collaboration with key stakeholders across the internal matrix
Requirements:
  • Degree or Diploma equivalent qualifications with 3 - 5 of relevant experience in Customer Service / Order Fulfillment / Logistics
  • Operational working experience preferably in retail or consumer goods companies
  • Performance Management, Supply Chain Operations, S&OP, Finance or related experience preferred
  • Computer skills: Advanced MS Office (Excel - pivoting / Vlookup), ERP experience (SAP preferable)
  • Ability to work independently and comfortable with ambiguity
  • Strong time management skills and critical thinking
  • Goal and action oriented
  • Retail and Supply Chain knowledge preferred
  • Customer facing experience preferred
  • Effective written and verbal communication
  • Cross functional collaboration and stakeholder management
Additional Information

Career Level

Senior Executive

Qualification

Not Specified

Years of Experience

3 years

Job Type

Contract

Job Specializations

,

Company Overview

PERSOLKELLY is one of the largest recruitment companies in Asia Pacific providing comprehensive end-to-end workforce solutions to clients.

Headquartered in Singapore, the company was established in 2016 and is a joint venture between Kelly Services, Inc. and affiliates of PERSOL HOLDINGS Co. Ltd.

Today, PERSOLKELLY operates more than 45 offices across 13 markets including Australia, China, Hong Kong, India, Indonesia, Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand, and Vietnam.

Our deep market understanding and industry expertise, honed over four decades of operations in Singapore, gives us an edge in driving business change and empowering your organisation to overcome future HR challenges. We combine our expertise with genuine human insights to provide strategic solutions for your HR needs. Our team will partner with you to enhance your HR practices, so you can confidently achieve more.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government\'s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Please visit www.persolkelly.com.sg for a copy of our Privacy Policy.

For more information, please visit www.persolkelly.com.sg

Additional Company Information

Registration No.

200007268E

EA No.

01C4394

Company Size

51 - 200 Employees

Average Processing Time

6 days

Industry

Human Resources Management / Consulting

Specific Location

Pasir Panjang

Singapore Post

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Job Detail

  • Job Id
    JD1298393
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $4500 per month
  • Employment Status
    Permanent
  • Job Location
    Pasir Panjang, Singapore, Singapore
  • Education
    Not mentioned